‘Lo­gis­tics is key’

Shoes & Accessories - - Research -

Pepperfry has built a ro­bust lo­gis­tics and sup­ply chain to en­sure a smooth de­liv­ery process. Their heavy item ship­ment net­work en­sures quick and dam­age-free door-step de­liv­ery of bulky fur­ni­ture cov­er­ing over 98% of fur­ni­ture or­ders placed by cus­tomers. It of­fers free ship­ping and in­stal­la­tion on all items and has shipped prod­ucts to more than 2,700 towns in the coun­try through re­li­able lo­gis­tic part­ners and its own last mile de­liv­ery in­fra­struc­ture. The busi­ness model adopted by Pepperfry en­ables it to con­trol all as­pects of cus­tomer ex­pe­ri­ence start­ing from pre-sale mer­chant list­ings to post-sale lo­gis­tics and cus­tomer ser­vice. Thus, of­fer­ing a stan­dard­ized and su­pe­rior buy­ing ex­pe­ri­ence to cus­tomers.

Newspapers in English

Newspapers from India

© PressReader. All rights reserved.