Walmart Developing Cashier-free Store
Retail giant Walmart is taking the next steps in its battle against Amazon.com by adding a cashierless store and a personal-shopping service.
Its startup incubator Store No. 8 is working to create a shopping experience using technologies like computer vision, with the apparent aim of creating a checkout line-free business. If rolled out, the store could test the boundaries of a standard retail store, while also reducing the need for employees. Such a store would be similar to Amazon’s Amazon Go store.
The personal-shopping service would target high-income city shoppers and allow them to get product recommendations and make purchases using text messaging. Through the service, household products would be delivered for free within 24 hours, while other products would come within two days. Returns would be picked up at customers’ homes at no additional cost.
Following Amazon founder Jeff Bezos’ acquisition of Whole Foods and Amazon’s announcement of its Amazon Go store, Walmart has been working to compete with the e-tailer’s technological advancement.