SBI to re-is­sue six lakh debit cards


In one of the big­gest card re­place­ments in In­dian bank­ing, State Bank of In­dia (SBI) re­cently said that it will re-is­sue around six lakh debit cards to cus­tomers, which have been blocked fol­low­ing a mal­ware-re­lated se­cu­rity breach in a non-SBI ATM net­work. “It’s a se­cu­rity breach, but not in our bank’s sys­tem. Many other banks also have this breach — right now and since a long time,” Shiv Ku­mar Bhasin, SBI’s Chief Tech­nol­ogy Of­fi­cer (CTO) said, adding that cus­tomers who used their cards only at SBIrun ATMs have not been af­fected by this. “A few ATMs have been af­fected by a mal­ware. When peo­ple use their card on in­fected switches or ATMs, there is a high prob­a­bil­ity that their data will be com­pro­mised,” Bhasin said.

Sev­eral cus­tomers of the bank have found their ATM cards to be blocked. SBI has in­formed branches about the cards be­ing blocked and fresh cards would be is­sued to cus­tomers. “Cus­tomers need not panic. They can ei­ther ap­proach their branch, call up phone bank­ing or use the In­ter­net for ‘re-card­ing’. They can also set their PINs from their homes us­ing In­ter­net bank­ing,” Bhasin said.

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