Bulk of labour griev­ances from pri­vate sec­tor, shows min­istry data

Sunday Express - - INDIA - PUSHKAR BANAKAR

COM­PLAINTS Re­lated to labour laws in the pri­vate sec­tor ac­count for around 30% of the to­tal griev­ances re­ceived by the Labour and Em­ploy­ment min­istry, an in­ter­nal anal­y­sis has re­vealed.

In the past one year, the min­istry’s grievance re­dres­sal cell has re­ceived 25,423 com­plaints.

The com­plaints re­lated to pri­vate sec­tor com­pa­nies in­clude those of in­ef­fec­tive labour in­spec­tors, firms not abid­ing by Hu­man Re­source (HR) poli­cies, ben­e­fits not be­ing given out on time and un­law­ful ter­mi­na­tion.

“In our com­pany, we do not even have a labour in­spec­tor; for­get him/her be­ing ef­fec­tive. We work ex­tra hours al­most ev­ery day and some­times even on week­ends. We have taken up the is­sue with the HR but no ac­tion has been taken so far. We feel we are be­ing ex­ploited,” a 36-year-old soft­ware em­ployee said, adding that some of her col­leagues were forced to ap­proach the min­istry af­ter they found their com­plaints were fall­ing on deaf ears at work.

Sim­i­lar is the story of a for­mer Gur­gaon-based call cen­tre em­ployee. He joined the com­pany three years ago and was promised a five-day week with nine work­ing hours a day. “All those prom­ises were false. I com­plained re­peat­edly but no ac­tion was taken. Hence, I ap­proached the grievance cell and later quit my job...” he said.

“We as govern­ment of­fi­cials can only play an ad­vi­sory role. The com­pany needs to take a stand against flout­ing labour

laws. But the com­plaints we have re­ceived, we have writ­ten to the con­cerned em­ploy­ers. If we find that a com­pany is a re­peat of­fender, stricter ac­tion would be taken against it,” an of­fi­cial from the labour min­istry said.

In other is­sues that sur­faced in the anal­y­sis, Prov­i­dent Fund-re­lated com­plaints made up for 17

per cent of the to­tal. Slow pro­cess­ing by the Em­ploy­ees’ Prov­i­dent Fund Or­gan­i­sa­tion (EPFO) made up 12 % of the com­plaints while pen­sion-re­lated is­sues made up around 4%. Is­sues re­lated to the EPFO web­site made up 3%. Re­cruit­ment is­sues made up 6% while ha­rass­ment at work made up 5% of the griev­ances.

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