The Asian Age

Common mo­bile app for all Delhi govt de­part­ments


To keep the pub­lic up­dated about the lat­est de­ci­sions, the city ad­min­is­tra­tion is in the process of cre­at­ing a common mo­bile ap­pli­ca­tion for all its de­part­ments. A cir­cu­lar in this re­gard was is­sued by the in­for­ma­tion tech­nol­ogy wing to all the de­part­ments func­tion­ing un­der the Delhi gov­ern­ment. The app will bring all the gov­ern­ment de­part­ments un­der one um­brella and there­fore pro­vide a has­sle- free ex­pe­ri­ence for the users. Of­fi­cials said that once the mo­bile app is func­tional, peo­ple will be able to track the sta­tus of their re­quests and ap­pli­ca­tions with the state gov­ern­ment.

“The ul­ti­mate goal is the tran­si­tion of the ad­min­is­tra­tion to­wards an on­line plat­form and mak­ing the bu­reau­cratic pro­cesses e-friendly in na­ture. Through this app, peo­ple will be able to track their pend­ing ap­pli­ca­tions or re­quests. This will be linked to the time- bound de­liv­ery at var­i­ous lev­els,” said R. K. Verma, prin­ci­pal sec­re­tary, IT.

The upgra­da­tion of the var­i­ous state gov­ern­ment de­part­ments from their web ap­pear­ance to the mo­bile ap­pli­ca­tion will pro­vide an easy ac­cess to those who do not have a desk­top or lap­top handy. “Not ev­ery­one has ac­cess to lap­tops or desk­tops through­out the day and the mo­bile app will pro­vide an easy ac­cess to all the Delhi gov­ern­ment de­part­ments. The gov­ern­ment has 200odd de­part­ments func­tion­ing un­der it and another 100 as gov­ern­ment- owned sub­sidiaries,” a se­nior of­fi­cial said.

The in­ter­nal cir­cu­lar is­sued re­cently di­rects the de­part­ments to switch to the mo­bile plat­form from the web ver­sion. “The de­part­ments could ei­ther get their plat­forms cre­ated by out­sourc­ing it to a ven­dor or through the as­sis­tance of the IT depart­ment. Th­ese in­di­vid­ual plat­forms will then be linked to the common plat­form, which will serve as the wel­come win­dow to the users,” the of­fi­cial added.

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