4 technology platforms to help you grow your business
The evolution of technology has indeed changed the way they function it has changed the horizons of business
With the advent of digitalisation, the number of startups and products have outgrown within a decade. Consumer perspective became an integral ingredient for any businesses. With the boom of e- commerce and retailing industry, we saw a steep rise in the demand of business to consumer’s platform as well. This is not restricted toward this, businesses find new ways to expand its growth. Now, we have witnessed a transition towards a rise in the business to business product and services.
Earlier, the B2B industry was a data- driven business with the presence of digitalisation, the demand for business to business products and services has taken a shape. Although the trend of a Business toBusiness portal is not new; but the evolution of technology has indeed changed the way they function it has changed the horizons of business.
Technology played a crucial role in bridging the gap between the business to consumer and business to business industry. Added to it, was a rise in the startups and SMBs industry, which believe in the idea of hit and trial. They are the early adopter of the product and platform available.
Here are some of the best and fastest growing tools and products for scaling business growth. MyOperator: Business relationships can be made sustainable with quality telephony experience leveraging cloud- based technologies. MyOperator is an initiative towards making call management easy for small and mediumsized organisations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track, and record their business calls. Being a SAAS product, it does not require any hardware or software installation. It provides a complete analytical report of all the calls received by your business, both department and user wise. This helps you analyse the call performance of your business and ensures that you do not miss any potential business call.
SOFTWARESUGGEST: We stay in the technology era and it is difficult to keep a tap on various software or apps available. The hurdle is over, where, SoftwareSuggest is a business software discovery and recommendation platform. They list, review, compare and offer a free consultation of business software solutions so that you’re guaranteed to find the match for your business.
In other words, it helps to find the best- suited software for a business with respect to its requirements. It uses data and social signals to perfect their research. It also provides with easy to use procurement tools that help them to compare quotes from multiple vendors. You are a growing business looking to support customers using various channels integrated with a single ticketing platform.
Freshdesk presents you the easiest solution to manage your customer queries in the most efficient way possible. It is online cloud- based customer service software providing helpdesk support with all smart automation to get things done faster.
SALEZSHARK: It is the next generation Relationship Intelligence platform, dedicated to transforming the CRM space. Armed with up- to- date Sales and Marketing Automation tools, built in data, website analytics and the ability to contact customers and prospects while on the go, Salezshark is redefining the concept of traditional customer relationship management.