Tata Do­como or­ga­nizes SAMPARK


Tata Do­como re­cently or­ga­nized “SAMPARK” an ex­ten­sive cus­tomer en­gage­ment pro­gram across UP cir­cle. Held in var­i­ous ci­ties like Meerut, Bareilly, Kan­pur, Dehradun etc the em­ploy­ees of the com­pany un­der the SAMPARK ini­tia­tive con­nected with its cus­tomers from UP re­gion to ap­pre­ci­ate their as­so­ci­a­tion with Tata Do­como and lis­ten to their feed­back and un­der­stand their per­spec­tive on its ser­vices.

The SAMPARK pro­gram was aimed at ed­u­cat­ing cus­tomers about the prod- ucts and ser­vices of Tata Do­como, and con­sumer friendly re­dres­sal mech­a­nisms pro­vided by the or­ga­ni­za­tion. This out­reach fo­cused on im­prov­ing the cus­tomer sat­is­fac­tion and to get an un­der­stand­ing on cus­tomer re­quire­ments.

Aditya Gupta, Busi­ness Head-In­dia 2, Tata Te­leser- vices said, “Sampark is a valu­able ini­tia­tive for us as we get to ex­tend our grat­i­tude to our cus­tomers who have been as­so­ci­ated with us for long and also help us in un­der­stand­ing their re­quire­ments to fur­ther en­hance our ser­vices to serve them bet­ter. We at Tata Do­como work to­wards pro­vid­ing our cus­tomers with seam­less con­nec­tiv­ity and best of­fers and cus­tomer con­nect ini­tia­tives like these help us fur­ther in work­ing to­wards our goal.”

At the heart of the com­pany’s strat­egy is cus­tomer-cen­tric­ity and fo­cused to­wards the same, the brand is in­no­vat­ing new and per­son­al­ized prod­ucts that cater to the needs of its cus­tomers. The com­pany con­tin­ues to in­tro­duce ex­clu­sive cus­tomer-fo­cused plans for di­verse seg­ments of the UP mar­ket in­clud­ing work­ing pro­fes­sion­als, home mak­ers and youth based on the monthly us­age of their cus­tomers.

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