Samsung Accelerates Channel Program; Invests In Partner Training
Samsung Electronics announced key investments in its STEP Channel Partner Program for its Mobility, Professional Display and SSD Solutions. The STEP program - or Samsung Team of Empowered Partners - helps partners drive greater demand, increase sales and serve customers more effectively. Samsung’s latest advancements for partners include an enhanced Training and Certification program, an expansion of its Marketing Concierge support, and a new channel program dedicated to accelerating mobilefirst strategies.
The program has been currently announced in the US but the company wants to take it globally in the subsequent months. “Our channel partners are a critical extension of Samsung’s sales force and we continually invest in their enable- ment to drive growth,” said Kevin Gilroy, Executive Vice President and General Manager, Samsung Electronics America.
“Today’s advancements will raise our channel training, demand generation and mobility initiatives to a new level, providing partners with resources to gain deeper knowledge on Samsung solutions, and position themselves as go-to experts across vertical industries.”
Samsung’s vision for the channel focuses on four key areas: increasing demand through partners, accelerating knowledge transfer, driving partner profitability and simplifying platforms. As part of this strategy, Samsung today delivers:
New Training and Certification Tools: A new Samsung Training & Certification Program is available to all Samsung channel partners via an enhanced Samsung Web portal, enabling users to use a dashboard to track their training. This program is structured in a 3-tier format–Sales Specialist, Expert, and Master–enabling partners to become certified on Samsung’s enterprise mobility, professional display and SSD solutions, including third-party accreditations.
A Samsung business partner who has used the STEP program’s enhanced Training and Certification tools is Insight, a leading provider of Intelligent Technology Solutions to organizations of all sizes. SVP product management at Insight:
“At Insight, we believe technology is no longer just a part of the business, it’s becoming the business. We feel strongly about bringing the right solutions and partner products together, so clients can manage IT needs today and transform for what’s next. Samsung’s training and certification program empowers our teammates to offer better mobility solutions to our clients.
It provides a simple way to grow our expertise in changing business environments. With faster access to training and the ability to gain deeper understanding about client needs, our partnership with Samsung opens up new opportunities to reach our clients where they want to be – anywhere, on mobile.”
Kevin Gilroy, Executive Vice President and General Manager, Samsung Electronics America