ERO-Net services launched to help poll efficiency
DQW News Bureau
The Election Commission (EC)’s newest electoral registration officers (ERO)-Net service was launched in the state promising time bound enrolment, rectification and replacement of voter cards.
L Khyangte, chief electoral officer (CEO) of Jharkhand, launched the service at the state election commission’s office in Dhurwa in HEC area.
While addressing the media, Khyangte said, “Under this service, voters can apply for new voter cards. They can transfer and rectify (or update) their voter cards through this portal. This portal will ensure time bound delivery of services.”
As per ECI officials, voters can now apply for new cards, their transfer or amendment in the national voter’s service portal (NVSP) which will then be passed on to ERO-Net. The portal will also enable applicants to upload their personal documents in a PDF format for the verification process. The application will then be followed up by booth level officers (BLOs), who will visit the applicants for physical verification and signature, an official from the the poll body said.
The ERO-Net will be helpful to those seeking transfer of voter cards. “When an applicant applies for transfer of voter cards to an ERO, he or she will get in touch through the portal with the counterpart of the voters’ previous constituency for verification process. This will make verification smoother and transfer quicker,” Khyangte said, adding that the applicants will be able to track their application status real-time through SMS alerts and registered e-mails. In the longrun, the portal is expected to wipe out ghost voters and help prepare a Unified National Photo Electoral Roll, he added.
ERO-Net also promises to simplify the job of the electoral registration officers (ERO). One assembly constituency across the country has one ERO, who is in charge of registering, updating and maintaining the local electoral list. Jharkhand has 81 EROs, corresponding with its number of assembly seats.
The state electoral office said it had set up contact centres at the district and state levels along with a tollfree helpline number (1950) for grievance redressal of voters. These centres are expected to become completely functional by the first week of September.