Cool­pad launches ex­clu­sive ex­pe­ri­ence zone plus ser­vice cen­ter in New Delhi


Cool­pad has an­nounced t he launch of its ex­clu­sive ex­pe­ri­ence zone plus ser­vice cen­ter in In­dia for their cus­tomers. The ex­pe­ri­ence cen­tre was in­au­gu­rated by Lawrence Zeng, South Asia Head, Cool­pad, Syed Ta­jud­din, CEO, Cool­pad In­dia and Rakesh Ki­rar, Af­ter Sales Head, In­dia.

Cool­pad is plan­ning to launch 6 ex­clu­sive ex­pe­ri­ence zones in the com­ing months, in In­dia. Cool­pad has ap­pointed “MARS E-Ser­vices” as front end ser­vice part­ner for ex­pand­ing ser­vice network as Ex­clu­sive and Multi-brand in In­dia. MARS E- Ser­vice is go­ing to open 4 ex­pe­ri­ence cen­ters in Delhi, 1 in Hyderabad and 1 in Ban­ga­lore by end of this year. All 6 ex­pe­ri­ence cen­ters will be Cool­pad ex­clu­sive.

Syed Ta­jud­din, CEO, Cool­pad In­dia, said, “At Cool­pad we are com­mit­ted to bring the best for our cus­tomers. The re­sponses we have got from our cus­tomers over the years has been over­whelm­ing and have said that there is al­ways scope of im­prov­ing it and mak­ing the ex­pe­ri­ence even bet­ter. With the pos­i­tive sen­ti­ment around In­dian smart­phone mar­ket, the coun­try is pre­par­ing for the big­gest growth. We ex­pect our cus­tomers re­ceive the best ser­vices at all our ex­clu­sive ex­pe­ri­ence cen­ters across In­dia, by the end of this year.”

Speak­ing on the in­au­gu­ra­tion, Lawrence Zeng, South Asia Head, Cool­pad, said, “We are pleased to launch Cool­pad ex­clu­sive ex­pe­ri­ence store in In­dia, one of our most im­por­tant mar­kets. The ex­pe­ri­ence cen­tre has been opened for our very own Cool­pad cus­tomers and Cool fans, so that we can de­liver a per­son­al­ized ser­vice and ex­pe­ri­ence to them, while al­low­ing them to have a hands on ex­pe­ri­ence of the whole range of Cool­pad prod­ucts be­fore ac­tu­ally pur­chas­ing them. The ex­clu­sive ex­pe­ri­ence cen­ters are our com­mit­ment for the In­dian mar­ket and a step fur­ther to our goal of of­fer­ing the best ser­vice to our cus­tomers. “

Speak­ing on the opening of the first ser­vice cen­tre for Cool­pad in In­dia, Anand Singh Rautela, Founder, MARS-E ser­vices said “We are ex­tremely obliged by the con­fi­dence shown by Cool­pad In­dia on us. We are con­fi­dent that we will meet all ex­pec­ta­tions of a re­puted brand like Cool­pad. It is our priv­i­lege to be associated with one of the fastest grow­ing smart phone brand in In­dia and we are all ex­cited with this business as­so­caition.”

Both off­line as well as the on­line prod­ucts of Cool­pad will be avail­able in the demo zones for the cus­tomers to ex­pe­ri­ence.

Syed Ta­jud­din, CEO Cool­pad In­dia and Lawrence Zeng, South Asia Head, Cool­pad

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