Not Just Phones, Snapdeal may Deliver More Products in 4 Hrs
Ahmedabad: Ecommerce major Snapdeal, which offers assured delivery of certain mobile phone models to customers within four hours of placing an order, now plans to expand the scope of four-hour-delivery to other products, a senior executive said.
“We have already improved upon our delivery time by 70% over last year and would now expand the scope of 4-hour deliveries beyond exclusive phone launches,” Ashish Chitravanshi, VP operations at Snapdeal, told ET without elaborating.
He said Snapdeal has witnessed 40% traction in ‘next day’ and ‘same day’ assured deliveries in the last six months for mobile phones and fast-moving consumer goods.
Chitravanshi claimed that nearly 99% of orders placed on Snapdeal platform are dispatched on the same day. He said the Gurgaon-based ecommerce firm, which invested $200 million in its supply chain and logistics in 2015 and has a warehouse space of 2 million square feet, now fulfils 70% of its orders through its own warehouses compared to just 7% in January 2015.
Hoping to deliver faster, Snapdeal is currently doing pilots on hyper local model through its omni-channel platform Janus.
Chitravanshi said the Snapdeal team size has been increased five-fold in less than a year to over 1,000 executives across core supply chain functions, seller experience, business intelligence and risk management.