You Can Now Consult Your Doctor Virtually
High-resolution videos, apps to make doc-patient interaction easier
New Delhi: Several startups are seeking to take telemedicine to the next level by helping patients and doctors talk to each other through high-resolution video on mobile apps.
“Service quality in offline hospitals is not very exciting today, so there is a good opportunity to disrupt it and move it to the digital medium,” said Abhishek Goyal, cofounder of Tracxn Labs. “Along with primary consultation, a large fraction of second opinions and casual health queries are significantly underserved.” Along with Singapore Angel Network, former Infosys director TV Mohandas Pai, InMobi cofounder Mohit Saxena and TaxiForSure cofounder Raghunandan G, Tracxn Labs invested in Bengaluru-based startup JustDoc in January. JustDoc competes with startups such as SeeDoc and Doctor Insta, which are also gaining traction for their videobased consultation services.
“Video medicine is the future since it is much more compliant with MCI (Medical Council of India) regulations than existing phone calls or chat-based solutions since we are actually seeing the patient and a lot of symptoms can be observed on vi- deo,” said Parshant Jain, chief health officer at Gurgaonbased Doctor Insta, which has raised $500,000 from angel investor Rishi Parti and BrahmaX Ventures. Having begun four months ago, Doctor Insta has 40 physicians on with 40,000 registered users and plans to scale up to 5,000 consultations a day from 70 and sync up with 250 doctors by year end.
Jain, who charges .₹ 400 per consultation, believes video medicine can effectively replace 70% of outpatient visits and all primary care or self-medication where people often depend on recommendations by pharmacists.
Cofounder, Tracxn Labs
Such startups are seeing increasing demand in areas such as paediatric care, psychology, psychiatry, dermatology and sexology where people are typically reluctant to visit a doctor. Video medicine involves complex technology at the backend. In a bid to build a virtual hospital brand, these startups are offering end-toend services, , not just booking video consultations with doctors.