Women’s Safety in Spotlight after Petition Against redBus
Public petition accuses a bus driver on co’s network of molesting a passenger will initiate additional safety feato ensure the safety and security tures and update her. As she did of the commuters.” not hear back from the company Legal experts are of the view she launched an online petition that the recent guidelines issued on change.org that currently has by the Department of Industrial 38,518 sign-ups. Policy and Promotion (DIPP) cla
In a statement to ET, Sangam sarify that ecommerce ventures selid that after the incident was escaling goods and services and which lated to the senior management at act as marketplaces cannot offer redBus, the driver’s employment guarantees or warranties of any was terminated by the bus operakind. “Press Note 3 issued by tor, Seabird. “On buses that have DIPP clearly states that a marketGPS, we are able to gather inforplace offering goods or services mation on all the rest stops made which takes FDI cannot offer warby the buses where we show the loranty or guarantee of any kind. cation (on the map) and the duraThis makes the case for redBus,” tion,” he said. said Rahul Mathhan, a partner at
Maintaining that redBus is a bus legal firm, Trilegal. He added that ticketing marketplace, the comwhile this opens up the marketpany said: “In its capacity as a soplaces to FDI, it also opens up the cially responsible corporate citicompany to criminal law, tort law zen, (it) has always endeavoured and the Motor Vehicles Act. Bengaluru: A public petition filed by a passenger demanding that online ticketing company redBus guarantee the safety of women during bus journeys booked on its platform has turned the spotlight once more on the issue of accountability of technology startups that link consumers with service providers. Rashmi Bachani, who has accused a bus driver on the redBus network of having molested her during an overnight bus journey in February, has listed a series of safety measures for the Ibibo group company in an online campaign launched on April 9. “My emails to redBus got me a generic response initially and later they (said) my refund has been denied by the operator; this is ridiculous, as I never asked for a refund” said Bachani, in an email to ET.
The 27-year old, who works at a Bengaluru-based startup, has not filed a formal police complaint against redBus or the bus driver, but is demanding that the ticketing company take responsibility for a series of safety measures from background verification of drivers to sensitisation of the new drivers.
Bachani told ET that she reached out to redBus CEO Prakash Sangam who said that platform