Women’s Safety in Spot­light af­ter Pe­ti­tion Against redBus

The Economic Times - - Disruption: - Payal.Gan­guly@ times­group.com

Pub­lic pe­ti­tion ac­cuses a bus driver on co’s net­work of mo­lest­ing a pas­sen­ger will ini­ti­ate ad­di­tional safety feato en­sure the safety and se­cu­rity tures and up­date her. As she did of the com­muters.” not hear back from the com­pany Le­gal ex­perts are of the view she launched an on­line pe­ti­tion that the re­cent guide­lines is­sued on change.org that cur­rently has by the De­part­ment of In­dus­trial 38,518 sign-ups. Pol­icy and Pro­mo­tion (DIPP) cla

In a state­ment to ET, Sangam sar­ify that ecom­merce ven­tures selid that af­ter the in­ci­dent was es­cal­ing goods and ser­vices and which lated to the se­nior man­age­ment at act as mar­ket­places can­not of­fer redBus, the driver’s em­ploy­ment guar­an­tees or war­ranties of any was ter­mi­nated by the bus op­er­akind. “Press Note 3 is­sued by tor, Se­abird. “On buses that have DIPP clearly states that a mar­ketGPS, we are able to gather in­for­place of­fer­ing goods or ser­vices ma­tion on all the rest stops made which takes FDI can­not of­fer warby the buses where we show the lo­ranty or guar­an­tee of any kind. cation (on the map) and the du­raThis makes the case for redBus,” tion,” he said. said Rahul Math­han, a part­ner at

Main­tain­ing that redBus is a bus le­gal firm, Tri­le­gal. He added that tick­et­ing mar­ket­place, the comwhile this opens up the mar­ket­pany said: “In its ca­pac­ity as a so­places to FDI, it also opens up the cially re­spon­si­ble cor­po­rate citi­com­pany to crim­i­nal law, tort law zen, (it) has al­ways en­deav­oured and the Mo­tor Ve­hi­cles Act. Bengaluru: A pub­lic pe­ti­tion filed by a pas­sen­ger de­mand­ing that on­line tick­et­ing com­pany redBus guar­an­tee the safety of women dur­ing bus jour­neys booked on its plat­form has turned the spot­light once more on the is­sue of ac­count­abil­ity of tech­nol­ogy star­tups that link con­sumers with ser­vice providers. Rashmi Bachani, who has ac­cused a bus driver on the redBus net­work of hav­ing mo­lested her dur­ing an overnight bus jour­ney in Fe­bru­ary, has listed a se­ries of safety mea­sures for the Ibibo group com­pany in an on­line cam­paign launched on April 9. “My emails to redBus got me a generic re­sponse ini­tially and later they (said) my re­fund has been de­nied by the op­er­a­tor; this is ridicu­lous, as I never asked for a re­fund” said Bachani, in an email to ET.

The 27-year old, who works at a Bengaluru-based startup, has not filed a for­mal po­lice com­plaint against redBus or the bus driver, but is de­mand­ing that the tick­et­ing com­pany take re­spon­si­bil­ity for a se­ries of safety mea­sures from back­ground ver­i­fi­ca­tion of driv­ers to sen­si­ti­sa­tion of the new driv­ers.

Bachani told ET that she reached out to redBus CEO Prakash Sangam who said that plat­form

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