How Odd! Uber and Ola Cabs Rare on Delhi Roads
Cos face heat after ban on surge pricing by govt
New Delhi: The number of taxis operating on ride-hailing apps Uber and Ola networks saw a sharp decrease on Tuesday, a day after the aggregators suspended surge pricing for the duration of the Delhi government’s odd-even scheme.
While consumers took to social media platforms, including, popular micro-blogging website Twitter, to vent their frustration, Uber sent out a mass text message to consumers explaining the shortage of taxis plying on the Capital’s roads.
“Dear Rider, if you're seeing no cars available or longer wait time, that’s because of suspension of surge. Surge ensures there’s a car available at all times. While we’re working hard on getting more cars out on the road, please switch to uberPOOL & help us utilise the existing cars better. Bear with us — Uber Delhi,” the text message read. The move comes 24 hours after Delhi Chief Minister Arvind Kejriwal announced that the state authorities would crack down on ridesharing apps, which could include cancellation of permits, as well as impounding of vehicles.
“Due to the ban on surge, we are unable to get more supply on the road. Our riders are seeing estima- ted arrival time going up to 25-30 minutes and no cabs available in certain areas. Our earlier ETAs were close to three minutes on average,” an Uber spokesperson told ET. “We have only temporarily and indefinitely suspended surge. At the same time, we are engaging with the government to actively solve this problem,” he added.