Vedas describe God as being Nirguna, free of qualities, and Niranjana, free of blemish. Advaita philosophy of Adi Sankara explains this concept, “God or Brahmn does not have any gunas or qualities.” But Ramanuja of Vishishtadvaita philosophy explains that nirguna does not mean that God has no qualities, it only means that God has no bad qualities.
Ramanuja became so fascinated by the quality of karuna and daya, compassion, that his entire work is mostly about this wonderful quality. Because of this quality, He comes to the rescue of all those who surrender completely to Him, as His compassion is limitless.
The entire principle of Vishishtadvaita veers around Sharanagati, total surrender to God. Vaishnavites believe that by seeking forgiveness through their Guru or Acharya, they will be absolved of all sins and come closer to salvation. In Bhagavad Purana, when Hiranyakashipu asks Prahalad, his son, what is the best thing he has learnt, Prahalad enumerates nine ways of reaching God and one of them is atma samarpanam, or total surrender to God.
In the Bhagwad Gita, Krishna says, “Leave everything and surrender to me, I will absolve you of all sins and lead you to salvation.” God does not differentiate between friend and foe, man and animal, caste and creed; He comes to the rescue of all those who surrender to Him with full faith and belief in Him. Surrendering unconditionally is one way of expressing our confidence in the Divine, for faith works wonders.