Dial 139 for cancelling train ticket
Now railway passengers can cancel their confirmed train tickets by just dialling 139. The passenger has to dial 139 giving details of the confirmed ticket for cancelling it and the sender will get a one-time password (OTP). Passenger has to reach the Passenger Reservation System (PRS) counter and reveal the OTP to claim refund. Besides 139, one can also cancel confirmed tickets using IRCTC website and both the facilities were made operational from Friday. This is an attempt on our part to provide relief to passengers for cancellation of tickets, Railway Minister Suresh Prabhu said here after launching both the service.