Nasscom sees BPM sector revenue rising to $40 b by FY20
The National Association of Software and Services Companies expects revenue of business process management sector to grow to $38-40 billion by 201920 (April-March) from $29.8 billion in 2016-17.
The business process management industry has more than 35 per cent share in global sourcing and 38% in the employable graduate pool, and is witnessing a revenue growth of 1.7 times annually, the association said at a press briefing on the sidelines of its BPM Strategy Summit 2017.
Despite slowdown in the information technology sector, the business process management companies see good traction because the industry has been adapting to changes over the last few years, Chief Executive Officer of WNS Keshav Murugesh said.
Revenue growth is likely to come from new areas that include robotics,machine learning, and data analytics, among others, Chief Executive Officer of EXL, Rohit Kapoor, who is also chair to Nasscom’s BPM Council, said.