WHAT IT SAYS
The list of violations by hospitals that can be sued under the new charter being drafted by the National Human Rights Commission
Denial of emergency medical care in hospitals on the grounds that emergency treatment would be started only after payment is made by patient or caregiver.
Patients or caregivers not provided basic information related to nature of treatment and related costs in a private hospital.
Patients not given records or reports on demand during period of hospitalisation
Denial of right to second opinion- patient or caregiver not allowed to consult another specialist during period of hospitalisation
Denial of right to informed consent-proper information not provided before operation or other invasive procedure
Not respecting patient’s privacy, or not keeping confidential the patient’s identity
The dead body of a deceased patient is not handed over to the relatives, until the full payment of all expenses has been made to the hospital. Similarly, newborn baby of a recently delivered mother is not handed over to the mother, until the full hospital expenses have been paid
Patient is coerced into buying medicines from a specific medical store in the hospital premises
Patients rights denied during a clinical trial-proper informed consent not taken, full information not provided etc
Patient from economically weaker section denied treatment in a charitable/trust hospital which is supposed to reserve certain proportion of beds for such patients (only applicable in some states)