So­cial in­tel­li­gence

The Smart Manager - - Contents -

now, and the fu­ture

Just lis­ten­ing to so­cial con­ver­sa­tions is no more enough, busi­nesses need to de­ci­pher the user be­hind these in­ter­ac­tions, says Amarpreet Kalkat, Fr­role Inc.

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