Do­ing well by do­ing good

The Smart Manager - - Doing Well By Doing Good -

En­gage­ment has been elu­sive for most com­pa­nies, with Gallup re­port­ing global em­ployee en­gage­ment at 13 per­cent. For­ward-think­ing or­gan­i­sa­tions are well aware that em­ployee en­gage­ment is heav­ily in­flu­enced by em­ployee well­be­ing and work­place cul­tures1. As Jen­nifer Moss re­veals in her book Un­lock­ing Hap­pi­ness at Work, what is es­sen­tial to live a pro­duc­tive, ful­fill­ing life is to be happy at one’s work­place.

Mark looked down as he walked through the front doors of his of­fice build­ing and no­ticed he was wear­ing two dif­fer­ent shoes. In an ex­hausted haze this morn­ing, he had grabbed one brown loafer and one black. In­stantly, Mark felt his stress lev­els rise.

This story came up at cof­fee with a friend as we were dis­cussing how tired we had been lately due to our var­i­ous mid-life cir­cum­stances. Mark was strug­gling with man­ag­ing his un­well mother. With teenagers at home, he had been up late all week help­ing his daugh­ter fin­ish a project that could sig­nif­i­cantly in­flu­ence her chances of get­ting into univer­sity.

Mark’s late-night home­work ses­sions were the cat­a­lyst for the black/brown shoe mishap, fall­ing asleep at his desk, and miss­ing his morn­ing meet­ing with his boss. The story does not end there. That meet­ing was in­tended to give Mark key in­for­ma­tion so he could nail the pitch that

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