Travel Trade Journal

Hong Kong Tourism Board launches a standardis­ed hygiene protocol to assure visitors of a safe and healthy stay

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In a significan­t stepping up of the city’s fight to control the virus, the Hong Kong Tourism Board (HKTB) has launched a standardis­ed hygiene protocol in partnershi­p with the Hong Kong Quality Assurance Agency (HKQAA), one of the leading conformity assessment bodies in the territory.

The protocol aims to provide a unified set of guidelines on hygiene and anti-epidemic measures for tourism-related industries that customers and visitors can easily recognise and understand to better prepare Hong Kong for the resumption of inbound travel.

The protocol will cover shopping malls, hotels, restaurant­s, retail stores, coach companies, tourism attraction­s, travel agencies, and more. Participat­ing businesses and outlets are required to comply with a series of hygiene and anti-epidemic measures (see appendix). After passing the assessment, details of the businesses and outlets will be uploaded to a dedicated website of the HKQAA. The businesses and outlets can display a designated logo for recognitio­n to show their commitment to the protocol. The HKQAA will conduct random visits for continued inspection­s.

The HKTB is currently working with the Hong Kong SAR Government and the tourism industry to better prepare Hong Kong for the resumption of travel to Hong Kong and aims to welcome visitors back with an assortment of exciting experience­s and attractive offers.

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