28% growth ex­pected for STHI

Gagan Ku­mar, Di­rec­tor, STHI Group, be­lieves that by of­fer­ing new des­ti­na­tions and prod­ucts to the cus­tomers, they would achieve dou­ble digit growth this year. They are now cre­at­ing a list of ex­otic des­ti­na­tions.

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Gagan Ku­mar, Di­rec­tor, STHI Group has been in the busi­ness for quite some time. Un­der his lead­er­ship, the com­pany is grow­ing year on year. Talk­ing about the growth fig­ures for the cur­rent year, he said, “We have seen a 19 per cent in­crease in num­bers from pre­vi­ous year and now we hope to scale this growth up to 28 per cent,” he said.

In or­der to reach this tar­get, they are do­ing a num­ber of things and of­fer­ing new prod­ucts to cus­tomers reg­u­larly. “Right now, we are cre­at­ing a list of ex­otic des­ti­na­tions for re­peat trav­ellers. We still need to fi­nalise the same and we will be putting it across once it is done. It is re­quired to of­fer new prod­ucts for cus­tomers to sus­tain in the in­dus­try to­day,” added Ku­mar.

Talk­ing fur­ther re­gard­ing how the in­dus­try is chang­ing with the times, he said, “The travel fra­ter­nity is amal­ga­mat­ing all ser­vices un­der one roof th­ese days. How­ever, my opin­ion is dif­fer­ent in this re­gard—an agent or an op­er­a­tor should do only one thing that they ex­cel in. Ac­cord­ing to me, this kind of ap­proach is bet­ter in the long run.”

To­day, In­dia is one of the big­gest mar­kets when it comes to travel, with in­creas­ing num­ber of peo­ple opt­ing to travel both do­mes­ti­cally and in­ter­na­tion­ally. They are ex­plor­ing pop­u­lar, as well as new des­ti­na­tions and ex­pe­ri­ences. In his opin­ion, the des­ti­na­tions which are pop­u­lar among In­di­ans cur­rently are “Singapore, Hong Kong and Ma­cao for short haul travel, while Aus­tralia is pop­u­lar for those pre­fer­ring to travel long haul, as all th­ese des­ti­na­tions have kids friendly at­trac­tions,” he re­vealed.

In terms of MICE, he said that the MICE busi­ness from In­dia has not changed much. “MICE busi­ness is just the same from In­dia, and is like old wine in a new bot­tle,” he said.

With the ad­vent of tech­nol­ogy things have changed for bet­ter in the travel in­dus­try. Ku­mar agreed, say­ing, “Tech­nol­ogy is def­i­nitely adding value to our work ethos, which is even­tu­ally rolling up to our goals in col­lab­o­rat­ing all our ef­forts in stream­lin­ing giv­ing one stop so­lu­tion to our es­teemed clients.”

We have seen in­crease in num­bers from now we hope to scale this growth

Gagan Ku­mar Di­rec­tor STHI Group, In­dia Travel Award Win­ner

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