VoA eases the process of last minute book­ings

TravTalk - India - - AWARDTALK -

With more and more coun­tries of­fer­ing visa-free en­try and visa-on-ar­rival to In­di­ans, an in­creased num­ber of last minute trav­ellers can now choose des­ti­na­tions with­out any has­sle, be­lieves Ra­jan Dua, Man­ag­ing Di­rec­tor and Co-founder, Udaan In­dia. Ac­cord­ing to Dua, so­cial me­dia has been iden­ti­fied as one of the im­por­tant com­pet­i­tive tools in terms of tourism and hos­pi­tal­ity mar­ket­ing. ""Com­pa­nies have be­gun in­te­grat­ing so­cial me­dia with other chan­nels to de­liver proac­tive cus­tomer ser­vice in or­der to be suc­cess­ful c in this area,” he says. The com­pany has also launched its new ven­ture, 'Study with Udaan' which is en­vi­sioned to men­tor t as­pir­ing In­dian stu­dents to­wards en­rich­ing study pro­grammes be­ing of­fered in col­leges and uni­ver­si­ties across the globe.

Com­pa­nies have be­gun in­te­grat­ing so­cial me­dia with other oth chan­nels to de­liver proac­tive cus­tomer ser­vice in or­der ord to be suc­cess­ful in this area

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