One View sets sights on new mar­kets

The year 2017 marked a spec­tac­u­lar be­gin­ning for One View IT So­lu­tions — as the com­pany achieved a mile­stone 100th Live On­line Travel Book­ing por­tal for its clien­tele who are from nine coun­tries in­clud­ing UAE, Oman, Qatar, Saudi Ara­bia, Kuwait, Su­dan and

TravTalk - Middle East - - TECHNOLOGY -

De­spite be­ing rel­a­tively new to the busi­ness, One View IT So­lu­tions has wit­nessed tremen­dous growth in the past years. They have ex­tended their pres­ence in dif­fer­ent mar­kets to cater to their cus­tomers’ re­quire­ments. They have R&D cen­tres in two ma­jor cities of In­dia – Cochin and Ahmed­abad, each cen­tre ded­i­cated to serve spe­cific func­tions, thereby main­tain­ing their ex­cep­tional ser­vice lev­els. Az­ima Ch­hu­vara, Head of Sales & Mar­ket­ing, One View IT So­lu­tions, com­mented, “One View al­ready has the rep­u­ta­tion of be­ing client-cen­tric. Keep­ing that as the cor­ner­stone of our busi­ness we aim to rev­o­lu­tionise travel busi­nesses as­so­ci­ated with us. To achieve this we have two sep­a­rate en­ti­ties, one deal­ing with ef­fi­cient prod­uct devel­op­ment and the other spe­cialised in dig­i­tal mar­ket­ing. As part of our ex­pan­sion plans we have ex­tended our pres­ence to the South American mar­ket with Sol­leyn Arago head­ing our op­er­a­tions in South Amer­ica. Op­ti­mi­sa­tion of re­sources plays a vi­tal role in de­liv­er­ing what we prom­ise. Hina Nas­sim, Head of Cus­tomer Re­la­tions and Ac­count Man­age­ment, brings years of ex­pe­ri­ence in project man­age­ment and is com­mit­ted to a dis­ci­plined ap­proach cou­pled with ex­cep­tional qual­ity of ser­vice to ex­ceed cus­tomer ex­pec­ta­tions.”

One View IT So­lu­tions is con­cen­trat­ing on help­ing their cus­tomers on es­sen­tial busi­ness re­quire­ments to­day and pro­vides sup­port with Back Of­fice Sup­port, Data En­try, Credit Card Fraud Man­age­ment so­lu­tions, Busi­ness Process Out­sourc­ing, Search En­gine Op­ti­mi­sa­tion, So­cial Me­dia Op­ti­mi­sa­tion and other tech­nolo­gies that travel com­pa­nies are in dire need of to suc­ceed in this com­pet­i­tive mar­ket.

There are many tra­di­tional travel agen­cies and new­bies in the travel in­dus­try whom they have as­sisted to go on­line. They are suc­cess­fully pro­gress­ing in their vi­sion of be­ing the lead­ing tech­nol­ogy so­lu­tions and ser­vices provider for the travel in­dus­try in the Mid­dle East and North Africa.

Cur­rently in its sixth year of op­er­a­tion, the com­pany has 35 pro­fes­sion­als who are ded­i­cated to of­fer qual­ity and precision. They be­lieve that qual­ity is what mat­ter the most hence in or­der to en­hance the ser­vice lev­els and to be more ac­ces­si­ble to their cus­tomers, they will soon be hav­ing their our pres­ence in Kuwait, Qatar and Saudi Ara­bia as well.

New trends are emerg­ing and there is a shift in tech­nol­ogy, In­dus­try Ex­pe­ri­ence is fun­da­men­tal and cre­ativ­ity, ef­fi­ciency is vi­tal in this evo­lu­tion. One View, with its win­ning com­bi­na­tion of right minds and cut­ting edge tech­nol­ogy pro­vides ex­actly the same.

One View al­ready has the rep­u­ta­tion of be­ing client-cen­tric. Keep­ing that as the cor­ner­stone of our busi­ness we aim to rev­o­lu­tionise travel busi­nesses as­so­ci­ated with us. To achieve this we have two sep­a­rate en­ti­ties, one deal­ing with ef­fi­cient prod­uct devel­op­ment and the other spe­cialised in dig­i­tal mar­ket­ing

IT SO­LU­TIONS

Az­ima Ch­hu­vara Head of Sales & Mar­ket­ing One View IT So­lu­tions

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