Director Disha Retail Fixtures
In Retrospect: 2012
The markets have been volatile in terms of store openings. Some months were good and some not so good. One of our main focus areas was to ensure training our workers in the areas of multitasking and improvements. This has eased out some of the capacity issues.
Arrival of FDI
It will be a positive impact; we are already seeing that some local players are upgrading their concepts/old stores which can directly result in increased revenues. Most importantly, with the advent of FDI we will get to develop shop fittings for many international brands helping us in upgrading our standards to global levels. Disha after successfully executing two stores for an international brand is in talks for exports.
Looking Ahead: 2013
I guess the only way forward is to keep engaging ourselves with our customer’s plan and work backwards to meet the demand. I would also like to emphasize that each one of us will have to invest heavily on quality systems and best practices as this is the only way forward. Disha for the last four years has been ISO 9001-2008 certified and in 2013 we were compliant for ISO 14001 and BS 18001, for which we are awaiting certification by March 2013.