Year 2012 in retrospect and year 2013 ahead
This issue of VM&RD is planned as a precursor to a the big event – In Store Asia 2013, which as you know is an annual platform that brings the retail fraternity together to share, discus and celebrate successes in the past year and get inspirations for the year to come. Testimonies and case studies of excellence in brand experience, retail design and visual merchandising presented by accomplished leaders from successful national and global brands and retailers set a stage for learning, sharing and ideation for all the participants. We have dedicated this issue to create the context for the expectation of the retail industry in this event by getting personal views from leaders, decision makers and influences who impacted customer experience and business in the Indian retail marketplace in 2012. We have also got their take on what they think would be specific macro and micro market dynamics in the year 2013 that would impact customer expectations and business strategies that would influence the design and delivery of customer experience. We bring to you in the following excerpts the voice and views of the stake holders in the Indian retail Industry – Indian retailers, Indian designers, international designers and service providers like fixture and lighting manufacturers. We hope that their take from their experience in the year 2012 on their predictions of 2013 help give you a good peek into the future on what’s to come and give an idea of how it could impact your business strategies and plans. Read on…….