‘We See 100 Smart Cities as a Big Op­por­tu­nity’

—Vivekanand Venu­gopal Vice Pres­i­dent and Gen­eral Man­ager, Hi­tachi Data Sys­tems, In­dia

Voice&Data - - COVER STORY - Onkar Sharma onkars@cy­berme­dia.co.in

Hi­tachi Data Sys­tems (HDS) is ex­pand­ing its so­cial in­no­va­tion busi­ness in In­dia and grop­ing for busi­ness op­por­tu­ni­ties in the govern­ment sec­tor es­pe­cially for Dig­i­tal In­dia and 100 Smart Cities. Vivekanand Venu­gopal, Vice Pres­i­dent and Gen­eral Man­ager, Hi­tachi Data Sys­tems, In­dia di­vulges more de­tails in an in­ter­ac­tion with us.

HDS is de­vel­op­ing so­lu­tions for a va­ri­ety of mar­kets that com­bine the power of con­nected devices and tech­nolo­gies.

Voice&Data: Where does HDS see it­self amid the hot trends such as big data, cloud, and IoT? What kind of busi­ness op­por­tu­ni­ties do you fore­see?

Vivekanand Venu­gopal: HDS uniquely com­bines its deep do­main ex­per­tise in in­for­ma­tion man­age­ment, data an­a­lyt­ics, and the rich in­dus­trial her­itage of its sis­ter com­pa­nies to de­liver on our vi­sion for so­cial in­no­va­tion. We are build­ing on our IoT and data an­a­lyt­ics mar­ket mo­men­tum in 2015, with an ag­gres­sive roll­out of new so­lu­tions and ser­vices planned.

With var­i­ous trends emerg­ing fast like dig­i­tal trans­for­ma­tion, eGover­nance, and Dig­i­tal In­dia, In­dia is strate­gi­cally poised to drive ro­bust growth for tech­nol­ogy com­pa­nies like HDS. We see a lot of op­por­tu­nity in the Dig­i­tal In­dia and Smart Cities cam­paign, not just as a tech­nol­ogy provider but more as a so­cial in­no­va­tion spe­cial­ist. On the Dig­i­tal In­dia cam­paign, we are speak­ing to the govern­ment and part­ners on var­i­ous op­por­tu­ni­ties. In­dia is a very im­por­tant mar­ket for HDS, grow­ing in dou­ble-digit fig­ures with a prod­uct growth of 30% and soft­ware rev­enue growth of 35%.

Voice&Data: What’s your so­cial in­no­va­tion busi­ness? What of­fer­ings does it have in store for your cus­tomers?

Vivekanand Venu­gopal: Ear­lier this year, Hi­tachi formed a So­cial In­no­va­tion Busi­ness Unit (SIBU) that com­bines some of the bright­est minds and sub­ject mat­ter ex­perts in the fields of en­ergy, health­care, tele­com, pub­lic safety, and civil and na­tional se­cu­rity, the In­ter­net of Things, big data and ad­vanced an­a­lyt­ics, among oth­ers, from across Hi­tachi Ltd, Hi­tachi Data Sys­tems, and Hi­tachi Con­sult­ing. The SIBU is fo­cused on the cre­ation of scal­able and re­peat­able end-to-end so­lu­tions de­vel­oped from the full spec­trum of tech­nolo­gies, prod­ucts, ser­vices, and ex­per­tise avail­able from the Hi­tachi fam­ily of com­pa­nies. The HDS So­cial In­no­va­tion Busi­ness Unit is com­prised of more than 600 em­ploy­ees glob­ally, who are team­ing with thou­sands of other Hi­tachi So­cial In­no­va­tion em­ploy­ees and lever­ag­ing Hi­tachi’s $1 bn in­vest­ment in mak­ing so­cial in­no­va­tion vi­sion a re­al­ity.

Voice&Data: What are the fo­cus ar­eas for your so­cial in­no­va­tion busi­ness in In­dia?

Vivekanand Venu­gopal: Our so­cial in­no­va­tion strat­egy forms the crux of our growth story in In­dia. Along with the op­por­tu­ni­ties thrown up by the govern­ment’s Dig­i­tal In­dia and Smart Cities ini­tia­tives, we have proven ex­per­tise in work­ing closely with the gov­ern­ments glob­ally to im­ple­ment our SI so­lu­tions that rad­i­cally im­prove peo­ples’ way of liv­ing.

Hi­tachi Data Sys­tems is de­vel­op­ing pur­pose-built so­lu­tions for a va­ri­ety of mar­kets that com­bine the power of con­nected devices and tech­nolo­gies or the In­ter­net of Things (IoT) with op­er­a­tional tech­nol­ogy (OT), ma­chine-to-ma­chine (M2M), ad­vanced data an­a­lyt­ics, and the best-of-breed IT in­fra­struc­ture, all in a uni­fied, fully in­te­grated stack.

The trans­for­ma­tion has al­ready be­gun as in­dus­tries around the globe start us­ing our so­cial in­no­va­tion so­lu­tions to take ad­van­tage of the IoT.

Tele­com An­a­lyt­ics: Net­work oper­a­tors are us­ing our tools to ac­cess real-time data an­a­lyt­ics and iden­tify po­ten­tial prob­lems be­fore they af­fect their cus­tomers and de­liver con­sis­tent ser­vice.

Pub­lic Safety: Our pub­lic safety so­lu­tions build safer so­ci­eties and en­vi­ron­ments, re­spond en­able quick re­sponse to sit­u­a­tions, and in­crease the ef­fec­tive­ness of lim­ited work­forces and fund­ing.

Con­nected Health: Health­care providers use our in­te­grated care so­lu­tions to ag­gre­gate pa­tient data and ac­cess as well as op­er­a­tional and fi­nan­cial data to en­able ev­i­dence-based medicine.

IT An­a­lyt­ics: En­ter­prises can trans­form ma­chine data into ac­tion­able in­sights us­ing a cloud-based ma­chine-toma­chine an­a­lyt­ics so­lu­tion that en­ables IT teams to gain in­tel­li­gence.

Voice&Data: Through your so­cial in­no­va­tion busi­ness, are you try­ing to reap on In­dian govern­ment’s smart city drive?

Vivekanand Venu­gopal: We are look­ing at op­por­tu­ni­ties in the Dig­i­tal In­dia and the 100 Smart Cities cam­paigns for our so­cial in­no­va­tion so­lu­tions. We are work­ing with the govern­ment and the ecosys­tem play­ers to make the Dig­i­tal In­dia vi­sion a suc­cess. Some large govern­ment projects are al­ready us­ing our in­fra­struc­ture to roll­out ci­ti­zen ser­vices in­clud­ing my­gov.in and NPR (Na­tional Pop­u­la­tion Reg­is­ter). Glob­ally, we have im­ple­mented so­lu­tions like traf­fic man­age­ment, wa­ter man­age­ment, smart grids, elec­tric ve­hi­cles’ charg­ing man­age­ment, and low car­bon in­fra­struc­tures in sev­eral cities in­clud­ing Greater Manch­ester, New Mex­ico, and Hawaii.

Voice&Data: How do you en­gage in govern­ment projects—di­rectly or through your part­ners?

Vivekanand Venu­gopal: As an or­ga­ni­za­tion, we work closely with our part­ner ecosys­tem to ar­chi­tect next-gen­er­a­tion cus­tomer ex­pe­ri­ences across in­dus­tries, in­clud­ing the govern­ment sec­tor. Though we do not di­rectly work with the govern­ment, but through our part­ners and dis­trib­u­tors net­work. We are cur­rently in talks with our part­ners and the govern­ment to asses and im­ple­ment nec­es­sary ini­tia­tives that will en­able dig­i­tal in­clu­sion and de­liver in­for­ma­tion for all. We have a strong ecosys­tem of part­ners in In­dia which can take our so­lu­tions, in­te­grated with their IPs, and ac­cel­er­ate the roll­out of the so­cial in­no­va­tion so­lu­tions lo­cally and sup­port the gov­ern­ments’ vi­sion of dig­i­tally em­pow­ered cit­i­zens.

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