Ready to Meet Your Needs
Dear APEC delegates and participants, welcome to Bali, Indonesia. We are proud to be part of the APEC Summit 2013 from October 1-8, 2013. We have done our utmost to ensure our mobile communication services are in prime condition for the entirety of this prestigious event.
As the world’s 6th largest cellular operator by number of subscribers (more than 125 million) and more than 64,000 Base Transceiver Stations (BTS) nationwide, Telkomsel provides the largest network coverage in Indonesia to reach almost all of the nation’s population.
As a market leader, Telkomsel introduces quality products and services, deployment and expansion capacity of the network, as well as conducting technical and service trials of 4G LTE (Long Term Evolution) during the APEC Summit 2013. We are synergizing our activities and operations with Telkom Group to provide integrated telecom solutions during the summit.
For products, Telkomsel has launched a specially designed starter pack called simPATI APEC. Customers can experience the special advantages of 50 minutes of free international calls to more than 50 countries, 10 free international SMS and free 50 MB Internet access. Users are also entitled to 60 minutes of free domestic calls and 100 free domestic text messages to all Telkomsel users in Indonesia.
On the service side, Telkomsel has deployed 500 personnel in 10 GraPARI (Telkomsel service centers), 24/7 Call Centers, Mobile GraPARI (mobile service centers) and other service centers. Additionally, Telkomsel has bilingual officers at 10 GraPARI and Call Centers, and also operates 20 Mobile GraPARI at strategic points during the summit. These mobile service centers are in full operation serving the simPATI APEC starter pack, credit recharge, kartuHalo billing payment, activation for Telkomsel Value Added Services (VAS) features and other inquiries of Telkomsel services.
As for network readiness, Telkomsel confirms that 1.344 BTS (Base Transceiver Stations) are in full operation in Bali, with an additional 175 new BTS at the ready to serve communication needs during the summit. Also on standby are 12 COMBAT (Compact Mobile Base Station) units. Moreover, Telkomsel provides 1,400 flashzone - seamless access points in strategic locations to ensure broadband availability for customers. Flashzone-seamless is a Wi-Fi service for Telkomsel data package subscribers that allows them to make an automatic switch from 2G/3G networks to WiFi without requiring them to register.
During the summit, we are humbled by the opportunity to demonstrate the technical and service trial of 4G LTE with Nokia Solutions & Networks (NSN) as our technology partner. For this 4G LTE 1800 MHz trial, Telkomsel will put 39 eNodeB in operation, covering the summit’s venue and strategic points.
To experience the 4G LTE speed in this trial we present the simPATI APEC 4G Trial starter pack to cater to the needs of APEC delegates and participants, as well as for customers near the Summit area, with the same charge fee as 3G networks. Enjoy the surcharge free 4G experience with Telkomsel.
Once again we hope you enjoy your stay on the island, and that you will make sure to always stay connected with Telkomsel, offering the widest mobile network coverage in Indonesia.
“AS THE WORLD’S 6th LARGEST CELLULAR OPERATOR BY NUMBER OF SUBSCRIBERS TELKOMSEL PROVIDES THE LARGEST NETWORK COVERAGE IN INDONESIA ... “