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The Jakarta Post - Magazine - - Greetings From Telkomsel - Alex J. Si­naga CEO of Telkom­sel

Dear APEC del­e­gates and par­tic­i­pants, wel­come to Bali, In­done­sia. We are proud to be part of the APEC Sum­mit 2013 from Oc­to­ber 1-8, 2013. We have done our ut­most to en­sure our mo­bile com­mu­ni­ca­tion ser­vices are in prime con­di­tion for the en­tirety of this pres­ti­gious event.

As the world’s 6th largest cel­lu­lar op­er­a­tor by num­ber of sub­scribers (more than 125 mil­lion) and more than 64,000 Base Trans­ceiver Sta­tions (BTS) na­tion­wide, Telkom­sel pro­vides the largest net­work cov­er­age in In­done­sia to reach al­most all of the na­tion’s pop­u­la­tion.

As a mar­ket leader, Telkom­sel in­tro­duces qual­ity prod­ucts and ser­vices, de­ploy­ment and ex­pan­sion ca­pac­ity of the net­work, as well as con­duct­ing tech­ni­cal and ser­vice tri­als of 4G LTE (Long Term Evo­lu­tion) dur­ing the APEC Sum­mit 2013. We are syn­er­giz­ing our ac­tiv­i­ties and op­er­a­tions with Telkom Group to pro­vide in­te­grated tele­com so­lu­tions dur­ing the sum­mit.

For prod­ucts, Telkom­sel has launched a spe­cially de­signed starter pack called simPATI APEC. Cus­tomers can ex­pe­ri­ence the spe­cial ad­van­tages of 50 min­utes of free in­ter­na­tional calls to more than 50 coun­tries, 10 free in­ter­na­tional SMS and free 50 MB In­ter­net ac­cess. Users are also en­ti­tled to 60 min­utes of free do­mes­tic calls and 100 free do­mes­tic text mes­sages to all Telkom­sel users in In­done­sia.

On the ser­vice side, Telkom­sel has de­ployed 500 per­son­nel in 10 GraPARI (Telkom­sel ser­vice cen­ters), 24/7 Call Cen­ters, Mo­bile GraPARI (mo­bile ser­vice cen­ters) and other ser­vice cen­ters. Ad­di­tion­ally, Telkom­sel has bilin­gual of­fi­cers at 10 GraPARI and Call Cen­ters, and also op­er­ates 20 Mo­bile GraPARI at strate­gic points dur­ing the sum­mit. Th­ese mo­bile ser­vice cen­ters are in full op­er­a­tion serv­ing the simPATI APEC starter pack, credit recharge, kar­tuHalo billing pay­ment, ac­ti­va­tion for Telkom­sel Value Added Ser­vices (VAS) fea­tures and other in­quiries of Telkom­sel ser­vices.

As for net­work readi­ness, Telkom­sel con­firms that 1.344 BTS (Base Trans­ceiver Sta­tions) are in full op­er­a­tion in Bali, with an ad­di­tional 175 new BTS at the ready to serve com­mu­ni­ca­tion needs dur­ing the sum­mit. Also on standby are 12 COM­BAT (Com­pact Mo­bile Base Sta­tion) units. More­over, Telkom­sel pro­vides 1,400 flash­zone - seam­less ac­cess points in strate­gic lo­ca­tions to en­sure broad­band avail­abil­ity for cus­tomers. Flash­zone-seam­less is a Wi-Fi ser­vice for Telkom­sel data pack­age sub­scribers that al­lows them to make an au­to­matic switch from 2G/3G net­works to WiFi with­out re­quir­ing them to reg­is­ter.

Dur­ing the sum­mit, we are hum­bled by the op­por­tu­nity to demon­strate the tech­ni­cal and ser­vice trial of 4G LTE with Nokia So­lu­tions & Net­works (NSN) as our tech­nol­ogy part­ner. For this 4G LTE 1800 MHz trial, Telkom­sel will put 39 eNodeB in op­er­a­tion, cov­er­ing the sum­mit’s venue and strate­gic points.

To ex­pe­ri­ence the 4G LTE speed in this trial we present the simPATI APEC 4G Trial starter pack to cater to the needs of APEC del­e­gates and par­tic­i­pants, as well as for cus­tomers near the Sum­mit area, with the same charge fee as 3G net­works. En­joy the sur­charge free 4G ex­pe­ri­ence with Telkom­sel.

Once again we hope you en­joy your stay on the is­land, and that you will make sure to al­ways stay con­nected with Telkom­sel, of­fer­ing the widest mo­bile net­work cov­er­age in In­done­sia.


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