Biometric gates trialled at Heathrow T5
BRITISH AIRWAYS’ PARENT COMPANY, IAG, is trialling biometric gates at Heathrow Terminal 5.
At present, the trial is at one gate in T5, and only for domestic flights, but the intention is to roll this out quickly to three gates and then to more. In time – perhaps 2017 – international flights will be added.
Glenn Morgan, head of digital business transformation at IAG, said the aim was to reduce “friction” and speed the process both at the gates going from landside to airside and at the boarding gate.
At present, if a passenger is checked in, the process of getting airside involves simply scanning a boarding pass at security and proceeding through screening. At the gate, the passport and boarding card are checked again.
The new system means that, at the gate, the biometric information taken previously is matched and the passenger is allowed to board their flight. ba.com