Bio­met­ric gates tri­alled at Heathrow T5

Business Traveller - - UPFRONT -

BRI­TISH AIR­WAYS’ PAR­ENT COM­PANY, IAG, is tri­alling bio­met­ric gates at Heathrow Ter­mi­nal 5.

At present, the trial is at one gate in T5, and only for do­mes­tic flights, but the in­ten­tion is to roll this out quickly to three gates and then to more. In time – per­haps 2017 – in­ter­na­tional flights will be added.

Glenn Mor­gan, head of dig­i­tal busi­ness trans­for­ma­tion at IAG, said the aim was to re­duce “fric­tion” and speed the process both at the gates go­ing from land­side to air­side and at the board­ing gate.

At present, if a pas­sen­ger is checked in, the process of get­ting air­side in­volves sim­ply scan­ning a board­ing pass at se­cu­rity and pro­ceed­ing through screen­ing. At the gate, the pass­port and board­ing card are checked again.

The new sys­tem means that, at the gate, the bio­met­ric in­for­ma­tion taken pre­vi­ously is matched and the pas­sen­ger is al­lowed to board their flight.

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