LOST AND FOUND
I travelled with my wife on Singapore Airlines [SIA] from Sydney to Singapore on March 29. At the SIA lounge at Sydney airport, we were greeted by a friendly receptionist. Unbeknownst to me, my passport pouch, containing cash and credit cards, dropped out of my carry-on bag while I was in there.
We boarded the flight as normal, and it was only when the lounge staff came on board, looking for me to return the pouch with all of its contents, that I realised I would have flown back to Singapore without it. We were lucky and thankful that the receptionist went out of her way to return it before the plane departed. I would like to share re with fellow readers that there are still many friendly people thatat offer great customer service. We will be flying SIAA for many more years.