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We would like to thank Mr Basma for the pos­i­tive feed­back. We at Air France-KLM con­sider cus­tomer ex­pe­ri­ence to be at the heart of our ser­vices and al­ways seek to pro­vide a seam­less and ef­fi­cient ser­vice through the most con­ve­nient chan­nels for our pas­sen­gers.

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