We try to look on the bright side here at Business
Traveller. While newspapers seem to focus on bad news, we look at the positive, finding new travel products to recommend and fresh destinations to explore.
There’s a reason we try to see the glass as half-full rather than half-empty – necessity. Most of us don’t have much choice when it comes to travel. It is part and parcel of our work, and whether we regard it as a necessary evil or an enjoyable perk of the job, we have to take the good and the bad as it comes to us – the only difference is how we receive the luck we are given.
The well-publicised antagonistic relationship between airlines and their passengers – whether de-boarding, bumping, or simply failing to communicate or look after flyers after weather or IT-related failures – has been reported extensively in recent months. But for all the talk of walking away from travel providers who fail us, the truth is that many of us have a largely positive experience, and even if we didn’t, the choices of who to fly with from A to B, while greater than ever before, still don’t allow us as much freedom as, say, buying our weekly shopping.
So what to do? Well, apart from taking courses in mindfulness, you could choose not to get mad, but get even. In this issue we examine some of your rights when things go wrong, and what you can do to help yourself (see page 20). It’s the first in a series, and I hope you find them useful.
Failing that, you can at least look after your wellbeing, as our piece on health-boosting supplements explains (see page 66). The main thing, though, is to keep on travelling. The world needs us passing across those borders more than ever.
Tom Otley Editorial director