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We would like to of­fer our sin­cere apolo­gies for the in­con­ve­nience caused. We are mak­ing ev­ery ef­fort to pre­vent sit­u­a­tions such as th­ese. Of­fer­ing a ser­vice of ex­cel­lence to all our pas­sen­gers is the com­pany’s motto. We re­gret the pas­sen­ger’s ex­pe­ri­ence and will do ev­ery­thing to avoid sim­i­lar events oc­cur­ring in the fu­ture.

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