TAP PORTUGAL REPLIES:

We are sorry for the inconvenience. When a flight operates with the minimum security crew, the crew pays special attention to the safety requirements of the operation, which may affect the provision of onboard service according to the usual standards.

TAP is aware of the situation, however, and has trained and hired dozens of new crew members and continues to train and hire them. We are working to ensure that situations of this type, which are limited to exceptional circumstances, do not occur.