...AND A HACK
THEN CAME THE THEFT
of customer data and, understandably, the food, speciality coffees and new wines faded into the background. The carrier said that the breach took place over 15 days between 22.58 on August 21 and 21.45 on September 5, with around 380,000 transactions believed to have been compromised. The theft included financial details of customers making bookings on the airline’s website and app during that time, although travel and passport details were not taken. BA has contacted those affected and advised them to speak to their bank or credit card provider for advice, and has taken out newspaper adverts to apologise for the breach.