...AND A HACK

Business Traveller - - UPFRONT - ba.com

THEN CAME THE THEFT

of cus­tomer data and, un­der­stand­ably, the food, spe­cial­ity cof­fees and new wines faded into the back­ground. The car­rier said that the breach took place over 15 days be­tween 22.58 on Au­gust 21 and 21.45 on Septem­ber 5, with around 380,000 trans­ac­tions be­lieved to have been com­pro­mised. The theft in­cluded fi­nan­cial de­tails of cus­tomers mak­ing book­ings on the air­line’s web­site and app dur­ing that time, although travel and pass­port de­tails were not taken. BA has con­tacted those af­fected and ad­vised them to speak to their bank or credit card provider for ad­vice, and has taken out news­pa­per ad­verts to apol­o­gise for the breach.

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