DT ICSS and its DVX solution
Conventional wisdom has it that the wholesaling of voice minutes is dead in the water, as far as worthwhile profit goes. But Deutsche Telekom ICSS has proved, with its Dynamic Voice Exchange (DVX) solution, that a spirit of innovation can be a major asset in a notoriously cutthroat and commoditised field.
DVX was launched at the end of 2015, and more than 150 wholesale customers have already signed up to it. DVX provides fast access to DT’S voice services via an online service portal with standard terms and conditions. It works over an online platform, and gives customers complete control over their monetary funds as well as their voice traffic.
DVX is as much about successful and innovative partnership as it about covering new technical ground. By joining forced with payments facilitator Routetrader Exchange (RTX), DT was able to get DVX to market quickly without building a brand new solution from the ground up. By leveraging RTX’S banking infrastructure DT gained access to a secure, cash management system. Using online contracting with standard terms and a pay-as-you-go system, customers can deposit funds, sign up and then send voice traffic to any destination around the world.
The proof of any innovation is only as good as the results it generates. DT says it has increased not only voice volumes, but revenues and margins too with DVX. Following immediately on from its launch, business was brisk. Further steps have since been taken to improve the innovation further. With RTX, DT has looked at delivering connectivity over mobile and tablet devices, as well as ways to develop the landing page and provide alternative payment methods.
DT says its voice business will be 100% all-ip by the end of 2016, and well positioned to support other innovations like HD