DT ICSS and its DVX so­lu­tion

Capacity - - Special Report: Digital Cohesion -

Con­ven­tional wis­dom has it that the whole­sal­ing of voice min­utes is dead in the wa­ter, as far as worth­while profit goes. But Deutsche Telekom ICSS has proved, with its Dy­namic Voice Ex­change (DVX) so­lu­tion, that a spirit of in­no­va­tion can be a ma­jor as­set in a no­to­ri­ously cut­throat and com­modi­tised field.

DVX was launched at the end of 2015, and more than 150 whole­sale cus­tomers have al­ready signed up to it. DVX pro­vides fast ac­cess to DT’S voice ser­vices via an on­line ser­vice por­tal with stan­dard terms and con­di­tions. It works over an on­line plat­form, and gives cus­tomers com­plete con­trol over their mone­tary funds as well as their voice traf­fic.

DVX is as much about suc­cess­ful and in­no­va­tive part­ner­ship as it about cov­er­ing new tech­ni­cal ground. By join­ing forced with pay­ments fa­cil­i­ta­tor Route­trader Ex­change (RTX), DT was able to get DVX to mar­ket quickly with­out build­ing a brand new so­lu­tion from the ground up. By lever­ag­ing RTX’S bank­ing in­fra­struc­ture DT gained ac­cess to a se­cure, cash man­age­ment sys­tem. Us­ing on­line con­tract­ing with stan­dard terms and a pay-as-you-go sys­tem, cus­tomers can de­posit funds, sign up and then send voice traf­fic to any des­ti­na­tion around the world.

The proof of any in­no­va­tion is only as good as the re­sults it gen­er­ates. DT says it has in­creased not only voice vol­umes, but rev­enues and mar­gins too with DVX. Fol­low­ing im­me­di­ately on from its launch, busi­ness was brisk. Fur­ther steps have since been taken to im­prove the in­no­va­tion fur­ther. With RTX, DT has looked at de­liv­er­ing con­nec­tiv­ity over mo­bile and tablet de­vices, as well as ways to de­velop the land­ing page and pro­vide al­ter­na­tive pay­ment meth­ods.

DT says its voice busi­ness will be 100% all-ip by the end of 2016, and well po­si­tioned to sup­port other in­no­va­tions like HD

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