Welfare comms still a headache for crews and recruitment heads
For those wishing to retain key staff and attract new blood to the industry, crew welfare connectivity is still a very important consideration. However, as seafarers have indicated in a recent survey carried out by CrewToo, part of KVH Industries, there is growing disparity in internet access. In the report, while some cited instances of good, often cheap, or even free access, others “can occasionally gain access” but at a cost or some technical issues. More concerning is the fact that there are still those without any connectivity whatsoever, labelling the situation as ‘ Stone Age’. That may be why KVH recently expanded the capacity of its mini- VSAT Broadbandsm network. To support customer demand for broadband at sea, a new satellite beam has doubled network capacity in the North Atlantic Ocean region, including Canada’s Hudson Bay. A second upgrade added a new beam across Europe, the Middle East, and Africa to bring 30% more capacity across areas including the North Sea and the Mediterranean Sea.