ﮔﻮﺍﻫﻰ ﺍﻳﺰﻭ 9001 ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺗﻤﺪﻳﺪ ﺷﺪ

Sanat Newspaper - - ﺻﻨﻌﺖ ﺧﻮﺩﺭﻭ -

ﺍﺭﺯﺵﻳﺎﺑﻰ ﺳﻴﺴــﺘﻢﻫﺎ ﻭ ﻓﺮﺁﻳﻨﺪﻫﺎﻯ ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺑﺪﻭﻥ ﺛﺒﺖ ﻫﺮﮔﻮﻧﻪ »ﻋﺪﻡ ﺍﻧﻄﺒﺎﻕ« ﻭ ﺍﻋﻼﻡ ﻧﻘﺎﻁ ﻗﻮﺕ ﻣﺘﻌﺪﺩ، ﺍﺯ ﺳﻮﻯ ﻣﻤﻴﺰﺍﻥ ﺷﺨﺺ ﺛﺎﻟﺚ ﺍﻧﺠﺎﻡ ﻭ ﺑﺮﺍﺳﺎﺱ ﻧﺘﺎﻳﺞ ﺁﻥ، ﮔﻮﺍﻫﻴﻨﺎﻣﻪ ﺳﻴﺴﺘﻢﻫﺎﻯ ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺗﻤﺪﻳﺪ ﺷﺪ.

ﺑﻪ ﮔﺰﺍﺭﺵ ﺍﻳﻜﻮﭘﺮﺱ، ﻧﻮﺯﺩﻫﻤﻴﻦ ﺩﻭﺭﻩ ﻣﻤﻴﺰﻯ ﺍﺳــﺘﺎﻧﺪﺍﺭﺩ ﺍﻳﺰﻭ 9001 ﻭﻳﺮﺍﻳــﺶ ،2008 ﺍﺯ ﻃﺮﻑ ﺷــﺮﻛﺖ ﺗﻮﻑ ﻧﻮﺭﺩ ﺍﻧﺠﺎﻡ ﺷــﺪ ﻭ ﺑﺮﺍﺳــﺎﺱ ﻧﺘﺎﻳﺞ ﺑﻪﺩﺳــﺖ ﺁﻣﺪﻩ، ﮔﻮﺍﻫﻴﻨﺎﻣﻪ ﺍﻳﺰﻭ1009 ﺳﻴﺴﺘﻢ ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺗﻤﺪﻳﺪ ﺷﺪ.

ﺑــﺮ ﻣﺒﻨﺎﻯ ﺍﻳــﻦ ﮔﺰﺍﺭﺵ، ﺗﻴــﻢ ﻣﻤﻴﺰﻯ ﺧﺎﺭﺟﻰ ﺷــﺮﻛﺖ ﺗﻮﻑ ﻧﻮﺭﺩ ﻛﻪ ﺩﺭ ﺣﻀــﻮﺭ ﻗﺎﺋﻢﻣﻘﺎﻡ ﺍﺟﺮﺍﻳﻰ ﻣﺪﻳﺮﻋﺎﻣــﻞ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﻭ ﻣﻌﺎﻭﻧﺎﻥ ﺷــﺮﻛﺖ، ﮔﺰﺍﺭﺵ ﺍﺭﺯﻳﺎﺑﻰ ﺧﻮﺩ ﺭﺍ ﺍﺭﺍﺋﻪ ﻛﺮﺩﻧﺪ، ﺑﺮﻧﺎﻣﻪﻫﺎﻯ ﺑﻬﺒﻮﺩ ﻭ ﭘﺮﻭژﻩﻫﺎﻯ ﺍﺟﺮﺍ ﺷــﺪﻩ ﺩﺭ ﻳﻚﺳﺎﻝ ﺍﺧﻴﺮ ﺩﺭ ﻣﺴﻴﺮ ﺍﺭﺗﻘﺎﻯ ﺳﻴﺴﺘﻢﻫﺎﻯ ﻛﻴﻔﻴﺖ ﺭﺍ ﺑﺴﻴﺎﺭ ﺑﺮﺟﺴﺘﻪ ﻭ ﻣﻬﻢ ﺩﺍﻧﺴﺘﻨﺪ.

ﺩﺭ ﮔﺰﺍﺭﺵ ﺍﺭﺯﻳﺎﺑﻰ، ﺑﺮﮔﺰﺍﺭﻯ ﺟﻠﺴــﺎﺕ ﻣﻨﻈﻢ ﻫﻔﺘﮕﻰ ﻣﺪﻳﺮﻳﺖ ﺍﺭﺷــﺪ ﺩﺭﺑﺎﺭﻩ ﻣﺴﺎﺋﻞ ﻛﻴﻔﻴﺖ ﻭ ﺗﺎﻣﻴﻦ ﻣﻨﺎﺑﻊ ﻣﺎﻟﻰ ﻗﺎﺑﻞﺗﻮﺟﻪ ﺑﺮﺍﻯ ﭘﺮﻭژﻩﻫﺎﻯ ﺑﻬﺒﻮﺩ ﻛﻴﻔﻴﺖ ﺍﺯ ﺟﻤﻠﻪ ﻧﻘﺎﻁ ﻗﻮﺕ ﺍﺻﻠﻰ ﺳﺎﺯﻣﺎﻥ ﻋﻨﻮﺍﻥ ﺷﺪ. ﺗﻴﻢ ﻣﻤﻴﺰﻯ، ﺍﻧﺠﺎﻡ ﺍﺭﺯﻳﺎﺑﻰﻫﺎﻯ ﺍﺛﺮﺑﺨﺶ ﺩﺍﺧﻠﻰ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺑﺎ ﻧﮕﺮﺵ ﺗﺤﻠﻴﻠﻰ PDCA ﺑﺮ ﻧﺘﺎﻳﺞ ﺍﺭﺯﻳﺎﺑﻰﻫﺎ ﺭﺍ ﺩﺭ ﺍﻳﺮﺍﻥ ﻛﻢﺳﺎﺑﻘﻪ ﺑﺮﺷﻤﺮﺩ ﻭ ﺭﻭﻳﻜﺮﺩ ﺳﺎﺯﻣﺎﻥ ﺩﺭ ﺍﻳﺠﺎﺩ ﺳﻴﺴﺘﻢﻫﺎﻯ ﻳﻜﭙﺎﺭﭼﻪ ﻛﻴﻔﻴﺖ ﺭﺍ ﺍﺯ ﺩﻳﮕﺮ ﻧﻘﺎﻁ ﻗﻮﺕ ﺳــﺎﺯﻣﺎﻥ ﻋﻨﻮﺍﻥ ﻛــﺮﺩ. ﻣﻤﻴﺰﺍﻥ ﺗﻮﻑ ﻧﻮﺭﺩ، ﺍﺟﺮﺍﻯ ﻓﺮﺁﻳﻨﺪ ﺩﺭﺧﻮﺍﺳــﺖ ﺗﻐﻴﻴﺮﺍﺕ ﻃﺮﺍﺣــﻰ ﺩﺭ ﻣﺮﻛﺰ ﻃﺮﺍﺣﻰ ﻭ ﺗﻮﺳــﻌﻪ ﻣﺤﺼﻮﻝ ﺭﺍ ﺣﺮﻓﻪﺍﻯ ﺗﻮﺻﻴﻒ ﻛﺮﺩﻧﺪ. ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻯ ﻋﺎﻟﻰ ﻭ ﭘﻴﮕﻴﺮﻯ ﺭﻓﻊ »ﻋﺪﻡ ﺍﻧﻄﺒﺎﻕ« ﻧﻴﺰ ﺍﺯ ﺩﻳﮕﺮ ﻓﻌﺎﻟﻴﺖﻫﺎﻯ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﺑﺮﺍﻯ ﺑﻬﺒﻮﺩ ﺳﻴﺴﺘﻢﻫﺎﻯ ﻛﻴﻔﻴﺖ ﻋﻨﻮﺍﻥ ﺷﺪ. ﺑﻬﻴﻨﻪ ﻛﺎﻭﻯ ﻧﻈﺮﺍﺕ ﻣﺸــﺘﺮﻳﺎﻥ ﻭ ﺍﻋﻤﺎﻝ ﻧﺘﺎﻳﺞ ﺑــﺮ ﺑﻬﺒﻮﺩ، ﺍﺭﺗﻘــﺎﻯ ﺭﻭﺵ ﻭ ﻣﻌﻴﺎﺭﻫﺎﻯ ﺁﺩﻳﺖ ﻣﺤﺼــﻮﻻﺕ ﻭ ﺗﻌﺮﻳﻒ ﻭ ﺍﺟﺮﺍﻯ ﭘﺮﻭژﻩ ﺑﻬﺒــﻮﺩ ﺑﺮﺍﻯ ﺍﺭﺗﻘﺎﻯ ﻛﻴﻔﻴﺖ ﻣﺤﺼﻮﻻﺕ ﻧﻴﺰ ﺍﺯ ﺩﻳﮕﺮ ﻧﻘﺎﻁ ﻗﻮﺕ ﺳﺎﺯﻣﺎﻥ ﺩﺭ ﻗﺒﺎﻝ ﺗﻌﻬﺪ ﺑﻪ ﻣﺸﺘﺮﻯ ﻭ ﺟﺎﻣﻌﻪ ﻣﻄﺮﺡ ﺷﺪ. ﺍﺟﺮﺍﻯ ﺳﻴﺴﺘﻢ ﻳﻜﭙﺎﺭﺟﻪ ﺍﻃﻼﻋﺎﺕ ﺩﺭ ﻣﺮﻛﺰ ﺍﺳــﻨﺎﺩ ﻓﻨﻰ ﻭ ﺳﻴﺴــﺘﻤﻰ ﻛﻪ ﺩﺳﺘﺮﺳﻰ ﺑﻪ ﺍﻃﻼﻋﺎﺕ ﺩﺭ ﺳــﻄﻮﺡ ﻣﺨﺘﻠﻒ ﺭﺍ ﺳــﻬﻮﻟﺖ ﻣﻰﺑﺨﺸــﺪ ﻭ ﻧﻴﺰ ﻣﻜﺎﻧﻴــﺰﻡ ﻣﺪﺭﻥ ﺭﺍﻩﺍﻧﺪﺍﺯﻯ ﺷــﺪﻩ ﺩﺭ ﻣﺮﻛﺰ ﺍﺭﺗﺒﺎﻁ ﺑﺎ ﻣﺸﺘﺮﻯ ﻛﻪ ﺑﺮﺍﺳﺎﺱ ﻃﺮﺍﺣﻰ ﻭ ﺗﻌﺮﻳــﻒ ﻣﺤﺼــﻮﻝ ﻭ ﺧﺪﻣﺎﺕ ﻭ ﺍﺭﺍﺋﻪ ﺁﻥ ﺑﻪ ﻣﺸــﺘﺮﻯ ﻭ ﺩﺭﻳﺎﻓﺖ ﺑﺎﺯﺧــﻮﺭﺩ ﻭ ﺗﺤﻠﻴﻞ ﻧﺘﺎﻳﺞ ﺍﻧﺠﺎﻡ ﻣﻰﺷــﻮﺩ، ﺍﺯ ﺩﻳﮕﺮ ﻧﻘﺎﻁ ﻗﻮﺕ ﺩﺭ ﺳﻴﺴﺘﻢﻫﺎﻯ ﻣﺪﻳﺮﻳﺖ ﻛﻴﻔﻴﺖ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﻧﺎﻡ ﺑﺮﺩﻩ ﺷﺪ. ﺩﺭ ﺳﺎﻝ ﺍﺧﻴﺮ، ﭘﺮﻭژﻩﻫﺎﻯ ﺑﻬﺒﻮﺩ ﻣﺘﻌﺪﺩﻯ ﺑﺮﺍﻯ ﺍﺭﺗﻘﺎﻯ ﻛﻴﻔﻴﺖ ﻣﺤﺼﻮﻻﺕ، ﻓﺮﺁﻳﻨﺪﻫﺎ ﻭ ﺳﻴﺴﺘﻢﻫﺎ ﺩﺭ ﻗﺎﻟﺐ ﭘﺮﻭژﻩﻫﺎﻯ ﺑﻬﺒﻮﺩ ﻛﻴﻔﻴﺖ ﻣﺤﺼﻮﻟﻰ ﻭ ﺯﻳﺮﺳﺎﺧﺘﻰ ﺍﺟﺮﺍ ﺷﺪﻩ ﺍﺳﺖ. ﻧﺘﺎﻳﺞ ﻣﻤﻴﺰﻯ ﻧﻴﺰ ﺣﻜﺎﻳﺖ ﺍﺯ ﺗﻼﺵ ﺑﻰﻭﻗﻔﻪ ﻣﺠﻤﻮﻋﻪ ﺍﻳﺮﺍﻥﺧﻮﺩﺭﻭ ﻭ ﺩﺭ ﻣﺴــﻴﺮ ﺗﺤﻮﻝ ﻭ ﺑﻬﺒﻮﺩ ﻛﻴﻔﻴﺖ ﻣﺤﺼﻮﻝ ﻭ ﺍﻓﺰﺍﻳﺶ ﺳﻄﺢ ﺭﺿﺎﻳﺘﻤﻨﺪﻯ ﻣﺸﺘﺮﻳﺎﻥ ﺩﺍﺭﺩ.

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