A hotline to be set up for workers
Kurdistan Regional Government's (KRG) Ministry of Labor and Social Affairs (MOLSA), plans to set up a hotline through which workers can discuss their problems and complaints.
A workers hotline will be a confidential channel of communication through which workers can communicate to MOLSA. Through this medium, workers can raise work-related complaints, seek advice on personal or legal issues or report illegal or non-compliant activities.
"It is in our plan for this year to establish a workers hotline. For that purpose we have coordinated with the Iraqi Communication and Media Board in order to identify a number through a cell phone company," stated Abbas Akram, MOLSA official spokesman.
Akram also explained that workers will be given the opportunity to address any issues and problems they have, whether work-related or personal. This increases welfare and trust.
According to Akram, MOLSA have already formed a committee from specialized cadres to follow up and work on the issues and complaints they receive from the workers.
"Once we identified the number and activated it, we will start doing awareness campaign. We try to let as many workers know about the hotline and the instructions of how and when to use it. The number will be announced on TV channels and advertisements will be arranged for that purpose," concluded Akram.
The hotline can disclose if the workers have insurances from the place they work in. In Kurdistan Region's system of working, the companies and factories have to provide their workers with social and health insurances. Some businessmen deprive their workers from enjoying these privileges.
MOLSA set up a hotline for children last year and activated 116 as the free number for children to contact in case of facing abuse and violence in their life. The number will only work in Erbil initially but it is expected to cover all the Kurdistan Region in the near future.