A hot­line to be set up for work­ers

The Kurdish Globe - - NATIONAL -

Kur­dis­tan Re­gional Government's (KRG) Min­istry of La­bor and So­cial Af­fairs (MOLSA), plans to set up a hot­line through which work­ers can dis­cuss their prob­lems and com­plaints.

A work­ers hot­line will be a con­fi­den­tial chan­nel of com­mu­ni­ca­tion through which work­ers can com­mu­ni­cate to MOLSA. Through this medium, work­ers can raise work-re­lated com­plaints, seek ad­vice on per­sonal or le­gal is­sues or report il­le­gal or non-com­pli­ant ac­tiv­i­ties.

"It is in our plan for this year to es­tab­lish a work­ers hot­line. For that pur­pose we have co­or­di­nated with the Iraqi Com­mu­ni­ca­tion and Me­dia Board in or­der to iden­tify a num­ber through a cell phone com­pany," stated Ab­bas Akram, MOLSA of­fi­cial spokesman.

Akram also ex­plained that work­ers will be given the op­por­tu­nity to ad­dress any is­sues and prob­lems they have, whether work-re­lated or per­sonal. This in­creases wel­fare and trust.

Ac­cord­ing to Akram, MOLSA have al­ready formed a com­mit­tee from spe­cial­ized cadres to fol­low up and work on the is­sues and com­plaints they re­ceive from the work­ers.

"Once we iden­ti­fied the num­ber and ac­ti­vated it, we will start do­ing aware­ness cam­paign. We try to let as many work­ers know about the hot­line and the in­struc­tions of how and when to use it. The num­ber will be an­nounced on TV chan­nels and ad­ver­tise­ments will be ar­ranged for that pur­pose," con­cluded Akram.

The hot­line can dis­close if the work­ers have in­sur­ances from the place they work in. In Kur­dis­tan Re­gion's sys­tem of work­ing, the com­pa­nies and fac­to­ries have to pro­vide their work­ers with so­cial and health in­sur­ances. Some busi­ness­men de­prive their work­ers from en­joy­ing th­ese priv­i­leges.

MOLSA set up a hot­line for chil­dren last year and ac­ti­vated 116 as the free num­ber for chil­dren to con­tact in case of fac­ing abuse and vi­o­lence in their life. The num­ber will only work in Er­bil ini­tially but it is ex­pected to cover all the Kur­dis­tan Re­gion in the near fu­ture.

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