Extra staff to dole out money
DESPITE a rise of almost 200 per cent in claims processed at the Bray social welfare office since 2007, there are only two extra staff members dealing with the backlog.
A Bray woman who signs on regularly said that the speed of the service in the office has improved somewhat in recent months.
‘It’s a little better. There are four desks open and they are graded by the first letter of your surname so there are four queues now instead of one,’ she said. ‘You get told which queue to go in to. It’s quicker and a better system. I don’t know why they didn’t do it before.
In 2007 the number claiming Jobseeker’s Allowances from Bray, Shankill, Greystones and surrounding areas was around 1,800.
In 2009 the number is 3,700 with the addition of 1,300 one-parent allowance claims transferred from Sligo to Bray.
This brings the total to 5,000 claims. The amount of claims dealt with per staff member has risen from 95 to 238.