Mo­torists wait... but not on wait­ing list says NCTS

Bray People - - BRAY PEOPLE -

BRAY MO­TORISTS are unim­pressed by as­sur­ances from the Na­tional Car Test­ing Ser­vice that there is no long wait to have their ve­hi­cles tested.

Neil Ogilvy, from Wolfe Tone Square, in Bray, said he went on­line last week to be be of­fered ‘ a first avail­able’ test date of Novem­ber 18, this de­spite a re­cent state­ment by the NCTS that mo­torists could be ac­com­mo­dated ‘to­mor­row’ if they wanted to be.

‘There was no op­tion of an ear­lier date, noth­ing at all,’ said Mr. Ogilvy, fol­low­ing as­ser­tions to the con­trary by the NCTS.

‘ If you ring to­day you will more than likely get an ap­point­ment in two weeks’ time. There is no such thing as a wait­ing list. That’s a pop­u­lar mis­con­cep­tion,’ said an NCTS spokes­woman.

When asked about the dis­crep­ancy be­tween what was be­ing said of­fi­cially and what some mo­torists were be­ing told, the NCTS spokes­woman said mo­torists should have been asked whether he wanted to be put on a call back list for an ear­lier date.

She said the call back op­tion should be of­fered to any­one re­quest­ing an ear­lier test date than that as­signed and she would en­sure that driv­ers book­ing tests were given this in­for­ma­tion when they called to book a test. How­ever, armed with this in­for­ma­tion, Mr. Ogilvy phoned the NCTS to see if he could book an ear­lier date. He was told there had been no can­cel­la­tions and he should ring back next week. He was not of­fered the op­tion of a call back from the NCTS.

His ex­pe­ri­ences were sim­i­lar to those of an­other Bray mo­torist and oth­ers else we here in the area.

‘I tried to book an ear­lier test than Novem­ber, but was told there was noth­ing avail­able,’ said a Bray woman, who asked not to be iden­ti­fied.

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