Jen­nifer Grif­fin, gen­eral man­ager at Turn2Me, on im­prov­ing ac­cess to coun­selling and psy­chother­apy on­line

Hot Press - - Charities & Organisations - is an on­line e en­tal ealth­care and reg­is­tered Ir­ish char­ity, founded in 2009 by Oisin and Diar­muid Scol­lard, stem­ming from the per­sonal loss of their brother Cor­mac to sui­cide. We are an Ir­ish pioneer in the field and pro­vide pro­fes­sional on­line men­tal health ser­vices across Ire­land 2{ÉÇ, 365 days a year, on all con­nected de­vices via our unique three­tier model of psy­choso­cial care.

Turn2me’s three-tiered psy­choso­cial ap­proach is a clin­i­cal in­no­va­tion that de­vel­oped hand-in-hand with the de­vel­op­ment of our tech­nol­ogy. All three sup­port tiers are man­aged and de­liv­ered by pro­fes­sional coun­sel­lors and ther­a­pists. It means that a va­ri­ety of sup­ports are al­ways avail­able, de­pend­ing on a per­son’s unique needs at any given time. Some­times all we might need is psy­cho-ed­u­ca­tion and peer sup­port – and our Thought­catcher in­no­va­tion is there to help you track your thoughts and moods each day. 9ou can ei­ther reyect on these pri­vately, or gain ad­di­tional peer sup­port if you wish to share this with mem­bers on the site.

Through this process, you might dis­cover that you would ben­e­fit from ad­di­tional sup­ports – you can de­cide to join an on­line sup­port group on a wide va­ri­ety of is­sues, or work in­di­vid­u­ally one-to-one with a coun­sel­lor or ther­a­pist on­line. Or you might be in a place where you re­ally just need one-to-one ther­apy and then dis­cover that you can ben­e­fit from the other sup­ports too.

Tech­nol­ogy is cen­tral to ev­ery­thing we do and, like psy­chother­apy and coun­selling, is fun­da­men­tally about change and tak­ing a cre­ative, can-do at­ti­tude to solv­ing life’s prob­lems. Like ther­apy, this means be­ing will­ing not just to suc­ceed but to fail – to have the courage and hu­mil­ity to take own­er­ship of any of our failed at­tempts.

This is what un­der­lies real growth and change: learn­ing from ex­pe­ri­ence.

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