Health staff face aggression at work
FREQUENTLY being the target of workplace aggression not only affects the victim’s health, but can also cause them to behave badly towards others, according to new research led by the University of East Anglia (UEA).
Workplace aggression is a significant issue, particularly in the healthcare sector, in countries like Ireland where nurses can be targeted by both their colleagues and co-workers through bullying, and by patients and their relatives through ‘third-party’ aggression.
Published in the journal Frontiers in Psychology, the study was led by Dr Roberta Fida from UEA, working with colleagues from Coventry University, and universities in Italy and the US, says workplace aggression is a significant issue particularly in the healthcare sector. Nurses can be targeted by the people they work with, but can also face aggression from the people they are treating and their families, making their jobs very stressful.
The findings of this study suggest that the experience of anger and fear, associated with being the target of aggression at work could lead some nurses to translate the emotions that are triggered into misconduct.