Same as with the salutation. The way a written correspondence is signed off can become so rote as to have people not even see it. Even within protocol, here’s another opportunity to connect in a thoughtful variety: “Have a great rest of your day”, “Kindly”, “Cheers”, etc.
What if you make “new email protocol” a campaign? Have people submit their top three “Salutations and Sig-outs” for internal and external emails. Announce all the entries. Then announce and reward winners. Introduce some fun and engagement.
You can align your written communications to reflect your professional corporate brand. Becoming a more deliberate communicator means learning to tailor your communications style to the appropriate audience and platform.
Now, go out and enjoy the rest of your Sunday!!
Communications concerns hit the top of most employee surveys. Tell me yours and let’s see if we can find solutions together. Email me — with or without emojis — in care of Sundaybusiness@independent.ie