Doc­tor Andy and a team of gi­ants at Our Lady of Lour­des

OPEN LET­TER FROM FAM­ILY WHO WENT TO THE LOUR­DES HAV­ING HEARD ‘HOR­ROR STO­RIES’ ABOUT OVER­CROWD­ING AND LEFT IN­SPIRED BY THOSE WORK­ING THERE

The Argus - - NEWS - The great work of the staff in Our Lady of Lour­des Hospi­tal comes in for high praise.

dEAR Sir,

WHEN my hus­band was told he’d have to go to Our Lady of Lour­des Hospi­tal im­me­di­ately af­ter vis­it­ing our fam­ily doc­tor two weeks ago, I just said, ‘oh no!’

Like ev­ery­body else, I’ve heard the hor­ror sto­ries and won­dered would we be bet­ter just stay­ing on the mo­tor­way and go­ing to the Mater - it would prob­a­bly be quicker!

But, we de­cided to give it a go and ar­rived at the Lour­des, parked up and in we went.

Yes, we saw the trol­leys - about 20 peo­ple of vary­ing ages ly­ing on them. It is a sober­ing sight.

We met a very friendly man at the re­cep­tion and he put us at ease im­me­di­ately. He asked my hus­band when was the last time he was here and he replied when he was three. ‘We’d like a few more like you!,’ he quickly replied.

My hus­band had an in­fec­tion and only now did we re­alise how dan­ger­ous it was. He was run­ning the risk of blood poi­son­ing at any minute.

Within two min­utes a lovely nurse came out and the whole process be­gan. Within 45 min­utes he was hooked up to a drip, had tests done and was told he’d be hav­ing surgery the fol­low­ing day. ‘Don’t panic, we’ll sort you,’ was their com­ment.

But from that first meet­ing with these amaz­ing peo­ple, we knew we were in safe and gen­tle hands.

A doc­tor called Andy, Amer­i­can I think, was the man in charge and what a man. His bed­side man­ner was won­der­ful. He ex­plained ev­ery­thing, putting us at our ease.

Carol, the nurse, and Jackie, a nurs­ing as­sis­tant, were bril­liant. Jackie had to go north, on a frosty road, but stayed with us un­til ev­ery­thing was sorted.

I think an­other one missed a trip to Smith’s be­cause of us - sorry about that.

The nurses in the ward were anaz­ing, truly great peo­ple de­spite all the pres­sure they are un­der.

Af­ter his op­er­a­tion, my hus­band was dis­charged and al­though the con­se­quences of his ill­ness could have been dis­as­ter­ous - we did get to meet some bril­liant peo­ple and see, at first hand, what a team there is at Our Lady of Lour­des Hospi­tal.

I would de­scribe the place as a whirl­wind of ef­fi­ciency.

Yours, A happy Dun­dalk fam­ily. (Name and de­tails with ed­i­tor).

Newspapers in English

Newspapers from Ireland

© PressReader. All rights reserved.