Meet the win­ner an­gela wil­liams

The Business Travel Magazine - - Awards -

An­gela Wil­liams, BCD Travel’s VP of Hu­man Re­sources, re­ceived the Out­stand­ing Achieve­ment ac­co­lade at The Busi­ness Travel Peo­ple Awards 2017

How did it feel to re­ceive the Out­stand­ing Achieve­ment Award? It was the most hum­bling ex­pe­ri­ence of my life and I feel in­cred­i­bly priv­i­leged to be se­lected for this award out of so many no­table peo­ple in our in­dus­try. I can barely re­mem­ber the walk to the stage as I was shak­ing so much! I am so proud to be hon­oured this way.

Tell us about your role and the work you’ve done that earned you the award? I am re­spon­si­ble for BCD'S peo­ple strat­egy in the UK and Ire­land and my purpose is re­ally to help our em­ploy­ees ful­fil their po­ten­tial. I am a strong ad­vo­cate of CSR and I be­long to a global team, rais­ing the pro­file of some of the most vul­ner­a­ble peo­ple to help com­bat poverty and in­jus­tice. In the UK, with my coun­ter­parts in the Peo­ple Strat­egy Group of the GTMC, we share best prac­tice and pro­mote our in­dus­try to new gen­er­a­tions. I am im­mensely proud of our suc­cess­ful col­lab­o­ra­tion to launch an ap­pren­tice­ship for travel con­sul­tants that pro­vides a clear path­way for in­ex­pe­ri­enced can­di­dates to be­come fully fledged busi­ness travel agents in as lit­tle as 12-24 months.

What do you par­tic­u­larly en­joy about your role? I come into con­tact with such a di­verse range of peo­ple; ev­ery­one is unique and has some­thing to of­fer. I en­joy be­ing around peo­ple and see­ing the value they bring to our com­pany and their col­leagues. I par­tic­u­larly love to see our staff de­velop in ways they did not an­tic­i­pate or be­lieve they could. How was the win­ners’ trip to Abu Dhabi? It was the trip of a life­time! We were spoilt from the mo­ment we ar­rived at Heathrow and vis­ited Vir­gin At­lantic's Club­house. We were to­gether only a few days but we forged strong ties and had some in­cred­i­ble ex­pe­ri­ences. We were wined and dined at the South­ern Sun Ho­tel and the Emi­rates Palace and vis­ited the Sheikh Zayed Mosque and Ara­bian Nights vil­lage. There was also a desert sa­fari, drag rac­ing, a speed­boat ride and some time to re­lax by the pool.

What do you think of the awards? We love the awards and have sup­ported them from the begin­ning. They give us the plat­form to cel­e­brate our very best tal­ent and shout about how proud of them we are. I love the fact that we are recog­nis­ing the real stars of our in­dus­try – those work­ing at the coal face whose ef­forts re­ally do make a dif­fer­ence, not only to their com­pa­nies who are very proud to show­case them, but to our wider in­dus­try. We are very for­tu­nate to be­long to an in­dus­try that is in­cred­i­bly so­cia­ble and trans­par­ent and the awards re­flect our in­dus­try cul­ture and spirit.

What do you think are the great­est chal­lenges right now? Our great­est chal­lenge is at­tract­ing new stars to our in­dus­try which was the im­pe­tus for launch­ing the Travel Ap­pren­tice­ship. As an in­dus­try we have to be nim­ble and move with the times. Change brings op­por­tu­nity and I’m very op­ti­mistic for the fu­ture if we con­tinue to at­tract new re­cruits who can cap­i­talise on this in a fast-paced tech­no­log­i­cal world.

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