ITM UP­DATE

The Business Travel Magazine - - The Review - Scott Davies Chief Ex­ec­u­tive, ITM

Among all the pos­si­ble rea­sons for want­ing to work in travel, I’m guess­ing none of them were be­cause it was per­ceived to be well-paid.

ITM has re­cently pub­lished its 2018 Salary Sur­vey, which ex­plored pay lev­els amongst UK travel buy­ers. This is a warmly an­tic­i­pated piece of re­search for our buy­ers, who are cu­ri­ous to see how pack­ages com­pare.

The sur­vey is also a valu­able bench­mark­ing tool for or­gan­i­sa­tions look­ing to pitch re­ward lev­els when re­cruit­ing. This year the sur­vey con­firmed the three pri­mary in­flu­ences upon buy­ers’ salaries are qual­i­fi­ca­tions, in­dus­try ex­pe­ri­ence and the em­ployer’s mar­ket sec­tor.

79% of our re­spon­dents said they ben­e­fit from an an­nual bonus scheme and, of these, it will sur­prise no one that 70% re­ported that cost re­duc­tion was the lead­ing KPI to achieve it. How­ever, we were en­cour­aged to see 57% of those el­i­gi­ble for a bonus were KPI’D on trav­eller sat­is­fac­tion.

I can imag­ine some buy­ers tak­ing the sur­vey with them to their an­nual per­for­mance re­views as ev­i­dence of a de­served pay rise, un­less the sur­vey re­veals them to be do­ing rather well ver­sus their peer group.

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