TBTC 2018 PRO­GRAMME

The Business Travel Magazine - - Event Preview -

TUES­DAY SEPTEM­BER 11 Set­ting the scene: busi­ness travel man­age­ment in a fast-chang­ing world Geopol­i­tics, Brexit, air­port ex­pan­sion, NDC, in­dus­try con­sol­i­da­tion… TBTC gets un­der­way with a look at the big is­sues play­ing out across the in­dus­try.

View from the top: a trio of bosses dis­cuss the state of the in­dus­try Three in­dus­try fig­ure­heads re­flect on the pre­ced­ing ses­sion, shar­ing their views on cor­po­rate travel to­day, the in­dus­try’s pain points and the quest for best prac­tice.

On­line shop­ping: sourc­ing and im­ple­ment­ing on­line book­ing tools Tak­ing your travel pro­gramme on­line can reap big re­wards. Find out about the ls to help you do so.

Do be­have! Get­ting your trav­ellers to com­ply with travel pol­icy En­sure your trav­ellers ad­here to com­pany travel pol­icy and you’ll be able to keep a lid on costs and con­sol­i­date spend.

Siz­ing things up: bench­mark­ing your travel pro­gramme against others How does your travel pro­gramme tack up – are you get­ting value for ney? What rates should you be pay­ing?

Per­fect part­ners: make your TMC a travel part­ner, not just a sup­plier Don’t keep your TMC at arm’s length – make them an es­sen­tial part­ner and you’ll both en­joy the re­wards.

Ca­reers ad­vice: the op­por­tu­ni­ties that await in the busi­ness travel in­dus­try A ca­reer in travel will take you places! But what op­por­tu­ni­ties are out there, what pro­fes­sional qual­i­fi­ca­tions are avail­able and how do you sell brand ‘you’? Deal or no deal? How to op­ti­mise your ac­com­mo­da­tion spend Make your ho­tel and ser­viced apart­ment spend go fur­ther by lever­ag­ing data to se­cure favourable rates, ne­go­ti­at­ing soft perks and tweak­ing travel pol­icy.

WED­NES­DAY SEPTEM­BER 12 Travel man­ager clinic: dis­cover best prac­tice from lead­ing travel buy­ers Hear how three ex­pe­ri­enced travel man­agers honed their travel pro­grammes and im­proved the trav­eller ex­pe­ri­ence.

Sim­ply the best: how to find the right TMC for you and your com­pany Size, cul­tural fit and in­dus­try spe­cialisms are all key to se­lect­ing the right TMC for your needs, but what else helps make a per­fect match?

Tech sup­port: get­ting to grips with NDC, AI, chat­bots and the fu­ture of book­ing Dis­tri­bu­tion mod­els and tech­nol­ogy are on a steep de­vel­op­ment curve, but what’s hot air and what should be em­braced? Rooms to ma­noeu­vre: there’s more to life than RFPS Is the tried and trusted RFP process un­der threat from new ho­tel book­ing strate­gies, and how can the pain points be ironed out?

Up in the air: what you need to get air­lines round the ne­go­ti­at­ing ta­ble Larger com­pa­nies might have the vol­umes to get air­lines’ at­ten­tion, but the door isn’t nec­es­sar­ily shut to SMES.

Tak­ing care of busi­ness: duty of care and trav­eller well­be­ing in the spot­light It is a com­pany’s le­gal obli­ga­tion to take care of its em­ploy­ees but cor­po­rates are in­creas­ingly look­ing be­yond the ba­sics.

Key­note speaker: Sir Ran­ulph Fi­ennes

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