Mod­ern man­ners

The Irish Times - Business - - WORLD OF WORK -

Show re­spect for and be po­lite to your co-work­ers

Greet peo­ple – a smile goes a long way

In open-plan of­fices don’t talk loudly or let per­sonal be­long­ings spill into other peo­ple’s space.

Don’t phone peo­ple from in­ap­pro­pri­ate places, ie the bath­room – every­one recog­nises the tell-tale sounds

Avoid mul­ti­task­ing dur­ing con­fer­ence calls. It’s tempt­ing be­cause you can’t be seen but it usu­ally means peo­ple miss things and they have to be re­peated

Choose the ap­pro­pri­ate com­mu­ni­ca­tion method. A text or email is fine for ev­ery­day mat­ters. A cri­sis or a dif­fi­cult sit­u­a­tion mer­its a phone call or show­ing up in per­son. (Fir­ing peo­ple by text or email is the per­fect ex­am­ple of mod­ern bad man­ners)

If some­thing is sen­si­tive, take the con­ver­sa­tion to a con­fer­ence room

Don’t as­sume be­cause an of­fice is open plan it’s okay to walk up to some­one and start talk­ing

Dress ap­pro­pri­ately and ob­serve good per­sonal hy­giene – ca­sual doesn’t mean scruffy or smelly

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