Ra­dio­head’s ticket ex­hange ser­vice takes on the touts

The Irish Times - Friday - The Ticket - - News -

ONE OF THE least sur­pris­ing el­e­ments in the fall­out from Chan­nel 4’s re­cent doc­u­men­tary The Great Ticket Scan­dal has been the si­lence of the acts.

Many of us long had a sus­pi­cion that some acts were com­plicit in al­low­ing sec­ondary tick­et­ing ser­vices (or “touts” as we call them around here) to get tick­ets for sold-out shows. Af­ter watch­ing the Chan­nel 4 pro­gramme, no-one was in any doubt about how ev­ery­one from acts to pro­mot­ers is caught up in this bla­tant, greedy, un­savoury busi­ness.

It says it all when the big­gest ticket seller in the busi­ness, Tick­et­mas­ter, can also own and op­er­ate a sec­ondary ticket sell­ing busi­ness, Get Me In.

While some acts, from Nine Inch Nails to Bruce Spring­steen, have tried anti-tout­ing mea­sures in the past, there has been a no­tice­able si­lence from the artis­tic quar­ter over the con­tents and im­pli­ca­tions of the Chan­nel 4 pro­gramme.

Step up, then, Ra­dio­head. This writer may have lit­tle truck with much of the band’s mu­sic, but hats off to the mu­si­cians and their man­age­ment on this oc­ca­sion.

Aside from crit­i­cis­ing the par­a­sit­i­cal prac­tice of in­dus­try-en­dorsed tout­ing, they have also part­nered with fan-to-fan ticket ex­change ser­vice the Ticket Trust for their forth­com­ing tour.

This will al­low fans to re­sell tick­ets for shows they can’t at­tend to fel­low fans who will get to buy them at face value.

While some tick­ets for shows will in­evitably make their way to tout sites, Ra­dio­head’s ef­forts will help to lessen that num­ber. We hope the band will also make ef­forts to en­sure that their show pro­mot­ers don’t hold back tick­ets for those sec­ondary mar­kets. It may be time-con­sum­ing, but it’s what Ra­dio­head’s fans want and it shows a real re­spect for those who buy the tick­ets, mer­chan­dise and al­bums.

Let’s hope oth­ers take note.

Thom Yorke: a fair deal for fans

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